Walgreens

This review is specifically for the pharmacy. I am not sure who owns this location or manages the pharmacists there but I encourage whom ever you are to let Courtney go, and the other dark brown headed girl that you have working the register and checkout window that seems newer there. I have come in many times and both of these individuals have been extremely rude, condescending, and I am not happy. Their tone and demeanor is so bad that my heart races every time I have to go to this location out of fear of how nasty they will be to me when I go and that is totally unacceptable for a business. One day while I was waiting inside for a RX not only were they nasty with me, I watched them be incredibly nasty with an elderly woman and that is disgusting behavior on every level. From a professio

We received the wrong medication (another patients). When we went back to have it sorted out they acted as if it was our fault. It was also charged to the other patients card on file and the tech didn't even try to sort that out despite us telling her it was charged wrong. Also had a terrible experience with a pharmacist who told me her name was Jessica who was rude and condescending on the phone. After multiple attempts to get a medication filled that was very important, I called to get an update and Jessica spoke to me horribly. I work in Healthcare and cannot imagine speaking to a patient in that manner. After multiple poor interactions, wrong medications, etc we are changing pharmacies. I know we will not be missed, but if you are looking for a pharmacy in RBC/Gadsden I highly recomm

We have had nothing but TERRIBLE interactions with this pharmacy!! Medications not ready when we were told they’d be ready (they can’t even get the “auto refill” medications ready in time). I dropped off a prescription for my husband last Tuesday and asked them to go ahead and get it ordered and ready for pick up the following Tuesday. I went to pharmacy the following Tuesday and they didn’t have it in stock (even though the girl I spoke to the day before told me it would be ready). The pharmacist is EXTREMELY rude and unhelpful and the techs who work in the pharmacy aren’t any better. When I questioned the pharmacist about why the medication I had dropped off a week prior wasn’t ready when it should’ve be, she told me that they hadn’t gotten their delivery of meds put up yet and to call b

Do NOT go here. Courtney, the pharmacist is a bully when you try to make a complaint. Calls old people liars and told me I needed to make whoever was picking up my child’s medicine aware of his information. Like it’s my fault she’s rude. Which is the source of the complaint. Not my grandmother not knowing the correct information to get my child’s medicine. They had a 88 year old woman so flustered and in TEARS after her visit here by the way they spoke to her. I see NO excuse for this. And by the way I was treated when I confronted Courtney about the situation, I can see why. Rude, aggressive, demeaning. Don’t make a complaint here unless you want to be victimized by this evil pharmacist!!! And I can 100% say I’ve never been spoken to so badly and demeaned by someone in customer service b

If Eugene is working the drive thru window, you will leave with a good experience. Wish the other techs would catch his positive attitude.