Walgreens Pharmacy

Traverse City, MI · Pharmacy

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Traverse City
#60
of 258 doctors
City Percentile
37%
rating percentile
Address
Walgreens Pharmacy, 3900 US-31, Traverse City, MI 49684
Phone
(231) 922-9277
Website
www.walgreens.com/locator/walgreens-3900+n+us+highway+31+s-traverse+city-mi-49684/id=7874

Walgreens Pharmacy is a doctor located in Traverse City, MI. It is one of 258 doctors listed in Traverse City. Its 3.7-star rating is slightly below the Traverse City city average of 4.5 stars. There are 2 photos associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 Dessa · Jan 2025

Do not use this pharmacy! The customer service is the worst I have ever encountered at any pharmacy ever. The staff are not efficient, the electronic call system says a script is ready and then You get there wait an hour to find out not only is there nothing ready but they don’t have anything on file. The phone system is not accurate and the staff are not helpful. This has happened 3 different times to me before switching to cvs. This pharmacy needs new management. CVs has been great no issues. Do not use this pharmacy.

★★★★★ 5.0 Susan Reens · May 2024

I used the photo department passport service today. While I waited I also purchased a couple of items using my OTC card. CONNOR was very helpful explaining the checkout prices for the items and the passport. An easy experience made so by his patience and being willing to be helpful.

★☆☆☆☆ 1.0 Beau Warren · Jun 2024

The absolute worst customer service around. I am not sure if they are just not paying as well at Walgreens as they are at CVS, but holy cow, this is the definition of incompetence. 3 times in 2 days I went there because they would text our prescription was ready, and it would show $0 copay, but on day one we got there, and it became a $100 copay...but what is really nuts is that we called them after speaking with our insurance provider and they confirmed that it is in fact a $0 copay, but when I went back the next day, it became a $430 copay?! I can tolerate stupidity, but when it is delivered with a big slice of rudeness, that is when I knew I had to post a review. The amount of eyerolls this woman cast at me was impressive, but not nearly as impressive as her excuse when I asked her i

★★★★★ 5.0 Sarah Carney · Dec 2021

Esmeralda was amazing in helping us canvases for our home. She went above and beyond to get them done for us and help us with everything. Dan was also awesome in helping us find coupons and complete our order. Great customer service!

★☆☆☆☆ 1.0 Brian Fogt · Nov 2021

Pharmacy tech “Travis” or “Trevor” (refuses to say which is his name when I’ve asked) raises his voice, interrupts, rolls his eyes, ignores me, and overall represents the most disrespectful, rude, and incompetent customer service I’ve experienced anywhere. I’ve been coming here for years and he’s just gotten worse. I’ve been nothing but calm and respectful towards him, but it doesn’t matter. Always a demeaning experience dealing with this guy.

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ Drive Through ✓ In Store Pickup ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Medication Disposal ✓ Quick Visit ✓ Credit Cards ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Pharmacy

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This listing is informational. Contact the business directly to verify credentials, services, and availability.