Walgreens Pharmacy

Very clean. Products are labeled down the aisle. If can wait for items then wait for them to go on sale such as BOGO or buy one get 2nd for half price.

The pharmacy is of no help. 3 months and they refused to call Medicare to resolve the issue. Just 5 hours at my next pharmacy and I had what I needed. Though to be honest, Rockingham employees are very slow and have very little need for pride or dignity and it shows.

Customer service has definitely declined, you cant ever get them to answer the phone. You have to call the main line and have them transfer you and its still a long wait. Seems like staff always has issues with one another. Would definitely change Pharmacies if my insurance would allow me to use some of the others we have here.

Tried to call the pharmacy, was on hold for 13 minutes when someone picked up and said there was 1 caller ahead of me. More hold music and the incessant information about vaccines repeated over and over. Then it started ringing for an additional 5 minutes before thanking me for my call and asking me to participate in a survey about my call. I did the survey leaving bad marks and an angry recording. Tried calling again only hanging up after another 10 minutes on hold. I'm giving an additional star because the lady at the drive-thru window is awesome (from past visits). They need to address this issue and nobody has bothered to reach out to me about my experience, even though I contacted corporate. I will not be back.

I've now had 2 prescriptions called in, both were held up. No phone call, no text. Just didn't process until I had to come into the pharmacy and ask about them. The issue? "Your insurance allows more than your prescription." Are you kidding me? Then I had to wait nearly an hour. No respect for the customers' time.