Walgreens Pharmacy

McKinney, TX · Pharmacy

Rating
2.6/5
★★★☆☆ 2.6
Reviews
20
Rank in McKinney
#132
of 373 doctors
City Percentile
22%
rating percentile
Address
Walgreens Pharmacy, 1651 W University Dr, McKinney, TX 75069
Phone
(972) 548-1662
Website
www.walgreens.com/locator/walgreens-1651+w+university+dr-mckinney-tx-75069/id=9908
Status
Closed · Opens 9 AM

Walgreens Pharmacy is a doctor located in McKinney, TX. It is one of 373 doctors listed in McKinney. Its 2.6-star rating is slightly below the McKinney city average of 4.5 stars. There are 2 photos associated with this location.

Hours

Friday8 AM–1 PM, 2 PM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 Brie · Feb 2026

Update: I called my old pharmacy and apparently they transferred my prescription to this Walgreens 18 days ago. I received not one call or notification from Walgreens letting me that they had received my prescription. Unprofessional customer service is all I got to say. This will be first and last time I will use this pharmacy. Ridiculous! Pharmacy never answers the phone. Every time I call regarding a prescription I’m on hold for like 40-60 minutes and no one picks up. I also filled out two online requests to transfer my prescriptions to that location and there was no communication or follow up with this which I why I’ve been calling for days. Ridiculous!

★☆☆☆☆ 1.0 Bethany Wisniewsky · Jul 2025

My fiancé and I just had a baby and I am 10 days postpartum. I called in the morning at 9 am to ask for a ready window and advise the woman we had a new born so we needed to have an idea. She said 2:30. My fiance arrived to pick the meds up at that time and she said “the meds were on a truck and would be here tomorrow “ 🥴 my Fiancé said “ no mam we live 30 min away” and she started to type and look at her computer and said “ is this for the Zoloft” to which he replied yes and she then said “can you pull around and give me a chance to get it ready”? Huh?? Did the truck arrive during their conversation? Lazy and lying at a pharmacy filling peoples prescriptions? Yikes . That’s embarrassing .switching to CVS or Walmart

★☆☆☆☆ 1.0 Sikander Qureshi · Aug 2024

Probably the worst walgreens I've been to with the worst customer service. My wife needed her meds and when we dropped the prescription off they said they will have it ready that afternoon. They didn't have it ready of course. When we called again the next day, no answer. Called the following day and they said something happened with the insurance. Went in person after 4 days and they said they were out of stock. So why weren't we notified? Switching to cvs. This spot is the worst. I do NOT RECOMMEND getting your scripts filled here

★☆☆☆☆ 1.0 Drew Williams · Dec 2023

This is one of the worst Walgreens I have ever been to. The pharmacy has plenty of staff and yet seemed under staffed and had a 30 minute line. While on vacation in Texas I was trying to pick up a family member’s emergency insulin prescription and the Walgreens pharmacy staff were completely unable to handle the prescription. I went to the pharmacy on multiple occasions, my families insurance provider called the pharmacy, as well as our home pharmacist, primary care physician, and endocrinologist. Despite all this the pharmacy failed to order the correct prescription. The staff were rude on both occasions and seemed to think emergency medication was a joke. They assured me there were no other pharmacies in the area with the proper medication. Yet, after speaking with one other Walgreens

★☆☆☆☆ 1.0 Shari Dexter · Mar 2024

This pharmacy notoriously messes up prescriptions. They have to order medication from central distribution center and when it doesn't arrive they inactivate my refill request with no reason provided, I assume the rx is going to be with the other prescription refills and when i get there it isn't ready or available. I had to have them reorder and was assured that it would be in on Monday then i get a text stating my refill is delayed, I call and ask why and they tell me the medication isnt available and they don't know why. Further probing and I am told that it was supposed to come in today but it didn't supposedly due to a computer issue and the girls demeanor on the phone was so nonchalant about the whole situation, it was very annoying. I have 2 pills left and this is not a med that

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Pharmacy

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This listing is informational. Contact the business directly to verify credentials, services, and availability.