Walgreens Pharmacy
Lansing, IL · Pharmacy
- Address
- Walgreens Pharmacy, 18133 Torrence Ave, Lansing, IL 60438
- Phone
- (708) 889-0130
- Website
- www.walgreens.com/locator/walgreens-18133+torrence+ave-lansing-il-60438/id=5127
Walgreens Pharmacy is a doctor located in Lansing, IL. It is one of 28 doctors listed in Lansing. Its 3.1-star rating is slightly below the Lansing city average of 4.3 stars. It ranks #4 among Lansing doctors by combined rating and review volume. There are 2 photos associated with this location.
About Walgreens Pharmacy
Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens.
Customer Reviews
I was next in line. 20 minutes later still sitting here and now there's 6 cars behind me. The staff are nice but the service sucks big time. Customers in the drive thru should be asked to come in...not hold up the line for what is now 25 minutes.
I was in the hospital and before being discharged they wanted to make sure that my prescription would be ready because otherwise I would be at risk. I called and was told that they would not be able to fill my full prescription, I assumed I would have to just pick another Walgreens to send the prescription to. When I talked to my nurse, she said they might be able to do a partial fill, so when she called whoever she spoke to told my nurse that they had actually bagged my medication and had it in hand. I just went to go pick it up and they said that they were out of stock. I had asked why someone there would tell my nurse that they had my medication and all she would tell me was that they were out of stock. There was no offer of assistance any further, they were at least five people working
I was only giving 3 stars because the lady at the pharmacy was nice and pleasant to talk to. The other two individuals were not so great the first lady I simply just asked, politely, "Excuse me, where is the restroom?" And she answered me as if I just ruined her day while pointing it's back there and walking away, not even wanting to engage. The next lady was the woman with the code, which I wasn't aware of this code needed to use the restroom. This lady walked right past me on the phone with such a nasty attitude, not even acknowledging if I am the one who asked to use the restroom so I just followed her assuming she was the person there to assist me, which she was because she just put in the code and pushed the bathroom door open 😒 saying "come on sir." This was horrible service. Now I
Fernanda is great. She made sure my partial prescription was filled. Thank you for optimal service!
The pharmacy is the issue! Wait times to drop and pick up are over 2 hrs long. The hours for the pharmacy are bad too. Years ago they were great. I have since moved on to Osco. No more than a 20 minute wait.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.