Walgreens Pharmacy

I should have read the reviews before picking this place as my pick up spot. Honestly, I don't want to be disrespectful but the pharmacist here has no respect of people's time. I ordered a head for a glucose test kit and got a text the day before saying it's ready. So I fasted the next morning thinking all the ready and went pick up so I can start my monitor the next morning. Went it said the first receptionist told me there's nothing under my acct, which is not true. They double checked and Notice the blood monitor system my nurse order was on back order and they LIED about contacting my nurse to ask them if they can give me another one. I called her out and ask her to clarify if she is just contacting my nurse Now or Had contacted yesterday. She totally gaslight and ignore my question

One of the worst pharmacy’s I’ve ever been two. They gave me less pills then I was prescribed because they don’t understand that one box meant one month and not one week. Instead of just making it right and giving me my owed medication that I paid for they are trying to make my insurance give them another authorization to give me more meds. I don’t need more meds I need the meds I was owed. So I was basically stolen from and they told me unless they find the extra medication on hand they won’t give me my meds. How does that make sense? Because they are incompetent and don’t know how to count pills I am penalized? What a sad excuse for a pharmacist and pharmacy. Why be in the medical field with this subpar way of managing your operations and relationship with customers that are just trying

Visiting the area from out of town and the first thing you noticed here is that everything is locked up. Literally everything. Body wash, nail polish, it’s insane. Then, after my wife asked for nail polish she couldn’t be trusted to carry it and was then told to collect it at the front of the store. It’s an $8 bottle of nail polish. If that wasn’t enough, my child was eating candy that we had purchased before coming into the store and the Asian male employee made a whole point to ask my family and I if we paid for my child’s candy. This was after he watched the pay terminal say “accepted,” before letting me grab the nail polish. I’m not sure if this is a California thing but racially profiling Hispanic out of towners and then accusing us of stealing candy is insane. On top of the fact that

They told me to pick it up. I went to pick it up three days later and THERE WASN'T A MED READY FOR ME. No apologies. Oh and the clerk sucked. Been there since 2013. I waited for 20+ minutes and she let someone cut in line. I told pharmacist. He went over, asked what happened, and walked back. Worst pharmacy I've been in.

This is the worst pharmacy in the world! So absolutely horrible. They make no attempts to answer calls and you will get left on hold for over an hour. Waited over five days for a medication. Was able to get it at CVS in 10 minutes. Switching all prescriptions to Castro Valley CVS because Walgreens is trash and CVS is fantastic!!!