Walgreens Pharmacy

Rudest bunch I have ever seen. When you walk up no Hello can I help you, just blank stare. Then told well the meds are due today, my bad, I thought ready for pick up, meant come get it. Do better! Thank you and a hello goes a long way. Don’t even try and call. Been in line hearing the phone only to be told I didn’t try and call. Sure. Horribly rude bunch of workers. Need an overhaul. Walmart workers are kind so…..

Truly awful experience. I had surgery and a stent ripped out of me. My doctor sent over pain medicine to be picked up and they refused to fill it. They said they needed to contact my doctor but they did everything but try to contact my doctor. My doctor even called them, they just sat there and let the phone ring. If a valid prescription comes through from a surgeon….FILL IT! Don’t let me suffer!

Honestly more shocked than anything at the pure incompetence of the pharmacy. Needed a simple antibiotic prescription and was told 2 times in the same day that “the pharmacist has stepped out”. Causing me to have to either come back later or wait. Not only that but they don’t seem to understand how to process insurance at the desk. If you are going to use this pharmacy expect at least 30 minutes to an hour of waiting. The retail and front desk staff are always great and friendly though. The only problem with this place is the pharmacy if you can even call it that. A more appropriate term would be paid adult daycare. SWITCH TO KNIGHTS PHARMACY

The worst pharmacy. Always understaffed, most of the staff is nice. The wait in the drive thru is at minimum 30+ minutes every time . If you try and call, you will be on hold forever., that’s if they answer at all. If you go inside to pick up medicine you will wait forever. They take forever to refill medications (2 days, unless you can get through on the phone to expedite it). I changed pharmacies and they did not send all of my families prescriptions to the new one. Do NOT recommend.

Today I started a call to the pharmacy on my way from Danville to Berea was on hold for a hour and finally drove to Walgreens, just to have them answer my call when I was in store when they heard the answering machine on my phone speaker .Nobody outside in drive through line and one person in front of me in line , one staff member at window assisting a customer . Plenty on staff in pharmacy . It’s disappointing to know that I have being a customer at Walgreens since the day the opened their doors in Berea . Probably not the staffs fault, but this has being foreseeable problem that needs to be addressed, because everybody in Berea has this problems of waiting long periods of time at Walgreens, Berea .