Walgreens

I used this location for the pharmacy after my mother's cataract surgery. The medicine the clinic called in at another Walgreens location was unavailable. The other location coordinated with this location, who filled the prescription in the 11 minutes I drove to pick it up. We live 2 hours from Lexington and here for the cataract removal. So thankful for the staff to coordinate this since we are not familiar with the pharmacies here. Fast and great service! Would use this location again!

Unsure why they offer passport pictures, I was turned away bc “my shirt wasn’t black” & I needed to go get a black shirt & come back. It’s not the first time I’ve needed passport pictures & I haven’t had a BLACK shirt on. My shirt wasn’t white either, it was a blue colored shirt that showed perfectly in the pictures when I went across the street to CVS instead. Seemed like the cashier didn’t want to do her job. Never again !!

I recently placed a photo order online for this location because they advised same day pick up. I was notified that they were delayed which I understood because I ordered a lot of photos. I checked back two days later and was told their photo machine was broken with no eta of when it would be fixed. The photo customer service line cancelled my order and I placed it at another Walgreens location. Again my order was delayed. I waited two more days and when I called the customer service line was told the second locations photo center was not in. They transferred my order back to this original location on 2001 Harrodsburg rd. I called shortly after to make sure they received my order which I was told yes. Never got a notification it was ready for pickup. I called the following day and was ensu

Walgreens Harrodsburg rd is terrible. I went there for awhile and then I stopped. Rude unprofessional behavior, condescending, would outright lie to you, would say come and pick up and it wouldn’t be ready. There’s an old man there and he is so rude, he acts like he owns the store and you are privileged to be served by him. He is the sourest person I’ve ever seen. He must have a miserable life.

Waited at drive thru after calling about prescription, 30 minutes, prescription was not ready, went inside waited another 30 minutes, prescription was for insulin and was promised at 3:30 not ready until 5 pm after calling multiple times to verify pickup. All Day!