Walgreens

Billings, MT · Drug store

Rating
2.4/5
★★☆☆☆ 2.4
Reviews
20
Rank in Billings
#111
of 282 doctors
City Percentile
31%
rating percentile
Address
Walgreens, 3333 Grand Ave, Billings, MT 59102
Phone
(406) 652-1620
Website
www.walgreens.com/locator/walgreens-3333+grand+ave-billings-mt-59102/id=11503
Status
Closed · Opens 7 AM

Walgreens is a doctor located in Billings, MT. It is one of 282 doctors listed in Billings. Its 2.4-star rating is slightly below the Billings city average of 4.4 stars. There are 10 photos associated with this location.

About Walgreens

Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens. Pharmacy Hours: M-F 9am-1:30pm, 2pm-8pm, Sa 9am-1:30pm, 2pm-6pm

Hours

Saturday7 AM–10 PM
Sunday7 AM–10 PM
Monday7 AM–10 PM
Tuesday7 AM–10 PM
Wednesday7 AM–10 PM
Thursday7 AM–10 PM
Friday7 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Not Me · Jan 2026

There always seems to be a problem with my prescription, and it’s always up to me to reach out and resolve the issue. It seems that when they find an insurance issue or stocking issue they just drop it. I’ve gone without my meds many times because of their lack of follow through. Then when I call or come in to find out why I still have not got my prescription they treat me like I’m a hassle. I can’t believe how rude they can be. Find a new job if you hate working there.

★☆☆☆☆ 1.0 Hailey Johnson · Jun 2025

I ordered a canvas print from them. I followed the directions on their website and made sure that I had a little extra hangover for the edges so that there was no white on face of the canvas. When my recipient picked up the canvas she noticed there was white on the face of the canvas like the picture was too small for it. When she brought this up to the lady at the photo counter, she very rudely told her that it was like that because of the way it was sent in. I later called in and explained that the error must have occurred on their website’s end since I had made sure the photo wrapped around the edges enough for no white to show. I was rudely told, by the same lady, that it was the way it was sent in. She said she would need to call me back because she had a lot of customers in person sh

★☆☆☆☆ 1.0 Imogen Belle Sinclair · Aug 2025

Oh Debbie.. homegirl must hate her life and is in the wrong dead end job if she hates customer service, she needs an attitude check fr. My coworker weeks ago said she went to this location cuz its close to our work. She came back and told me that Debbie stank faced her the whole time and was anything but pleasent. I didnt recall this until today I went in there and experienced the lovely Miss Debbie myself. Yikes.

★☆☆☆☆ 1.0 Atom Owen (Atom) · Feb 2024

This is the worst store. I've ever been to pharmacy and the other. But I never been so disrespected. I am going to move to another Walgreens because of the employees here. The pharmacy Carson at counter with AP B I Tc. H. I am not joking.

★☆☆☆☆ 1.0 BuggaLuggaChug · Mar 2024

Definitely amongst the worst customer service I have ever received every single time I go in there. I am talking 5 times in a row. Employees always negative, argumentative, have an attitude and complaining about their job. Instead of being miserable find a new job!? Walgreens is not irreplaceable. Not sure if its pity you want but yall definitely don't have my pity, I have been in customer service for 10 years and have never treated people like that. Even witnessed the cashier give rude attitude to an elderly frail woman last time. Its not like these are teenagers either, fully grown people in their 30s. Truly disgusting. All other walgreens in town employees are super nice and know how to provide customer service.

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ Drive Through ✓ In Store Pickup ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Passport Photos ✓ Quick Visit ✓ Checks ✓ Debit Cards ✓ Nfc Mobile Payments ✓ Snapebt

Services

Drug storeBeauty supply storeConvenience storeCosmetics storeGreeting card shopPerfume storeStationery store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.