Walgreen

Any time I call with questions or concerns about my prescriptions they are always able to help and give me answers. We always come to this location because of how friendly everyone is and how happy we are with the service we receive overall. Even when it’s busy the workers always seem to make sure everyone is taken care of individually, I’ve never felt rushed or brushed off.

Since they have switched to Walgreen's there have been long lines and wait times. The last time I was there, there were 7 people behind the counter all crowded around the pharmacist. They also did not have the medication my son needed. I had to contact the doctor to have them send the scrip to another pharmacy. Walgreen's did not cancel the script in their system so I had to call the insurance company to get this resolved only to find out I had to call Walgreen's to get them to cancel the script. I have been sitting on hold for 5 minutes. Wouldn't recommend this pharmacy to anyone.

Opened a new line and didnt acknowledge the people waiting in the old one, took new people. Waited over 30 min between the very slow but short line for them to tell me they lost my fedex package. Many employees just standing around behind the registers, one finally help a few people behind me. The employees were talking about being in a bad mood but really the customer service I observed while waiting was not great at best. They were half way decent when they were rite aid but they are not handling the change well.

Worst pharmacy ever. First person in line waited 25 minutes for anyone to even acknowledge me. Never once have had normal experience here. Medication is either not filled 'lost' or they don't have your meds at all. If you'd like to wait around for them to possibly find your medication then this is the place for you. All the staff is rude and have sense of entitlement over you. ******update**** Went here once again - told me I could not get my prescription bc it was a day early.. they just hadn't filled it yet and did not want to take the five minutes out of their lives to do so. Most of the people that work here will pretty much decide when you can fill your prescription. I called they say earlier they said it would be ready the next day.. I do give props to the older lady with blonde hai

My experience with this pharmacy has been terrible. For starters, their staff constantly 'lose' called-in prescriptions, claiming they never got them, but they always turn up if you insist on waiting while they look. Then, to make things better yet, they rarely have even common medications in stock, nearly everything has to be ordered, and while it's usually overnight, it's still a major PITA when you must wait an extra day to start antibiotics or a painkiller. Save yourself the hassle and get your prescriptions filled in Walton or Oneonta, this place is a joke.