Wake Dermatology Associates

I have been going to Wake Dermatology for years with mixed feelings... but today, unfortunately, was one more tick in the con column. A few things: The office has always presented a cold energy - not unfriendly, but definitely not friendly. I got past that for a once per year check up visit. Over the years, a few times, I felt like they cut for $ and not for concern. I let that go because they're the expert and better safe than sorry. But today I had yet another 'wth' moment. A few weeks ago I had a $150 comestic appointment for one main spot. It was lightly treated but it did not fully go away. I asked for a follow up to try again and was told it would be another $150. The procedure is literally a zap of liquid nitrogen and the whole appointment takes minutes. I would have appreciated a d

I have been going to Dr. Kirk for the past 7 years or so and only have great things to say about her and her staff. I have not had a single issue with long waits or rude staff as some of the reviews have stated. Dr. Kirk always listens to my concerns or questions and responds in a caring and professional manner.

Dr. Jessica Kirk is an amazing dermatologist! I am a very level headed person and would not write a good review if I didn't think one was deserved and certainly wouldn't write a bad on unless one was really deserved. In my opinion, reviews should be written from your personal experience with a business. I do truly understand that customer service is very important and my several experiences there have always been positive and good ones. I am also someone who treats others the way I wanted to be treated and if someone is having a bad day, I do my best to be more understanding because I don't believe any of us have perfect days and I don't believe most people who write reviews would deserve 5 stars themselves in personal life or work life. Anyway, I have never had a bad experience with Dr

Dr. Jessica Kirk is kind and very knowledgeable. The front desk staff when I went today are two funny and kind individuals who are doing all they can managing situations beyond their control. It takes a while to get New Consult dermatology appt in Raleigh, as the reviews say, but that is the cost of living in a city with a record number of new people moving in. They also have a very nice waiting room. I'm a huge fan.

Sadly, I can't write a review about my experience in the office, as I never made it past making an appointment. I am new to Raleigh and needed a refill of an acne cream. I called Wake and spoke to a very cold receptionist who informed me that the earliest new patient appointment was in six weeks. I scheduled and had to call back to move my appointment because of a work trip. I explained how I really needed to get in, and could they do anything sooner. I was given a curt "there are no earlier appointments." I ended up canceling and trying a smaller practice. I haven't been yet but Dr. Abernethy's office staff was so kind and got me right on the schedule. Also, Blue Ridge Dermatology is just as cold/insensitive. If you want to be a number, go to these places.