Vivo Healthcare West Orange

My children's grandmother lives here. She can not move her left side. They have games they play and arts and crafts. Also a TV room to watch movies. We miss her so much but are very happy to get to visit at a close place. All workers there are very friendly and you can tell they care for there family there. Very clean also. Love the place!!

Ok so let’s start here. According to CMS thid is a facility with an overall 4 star rating. How? The place reeks of urine , the staff is clueless and administration especially the administrator is rude dismissive and uses profanity in meeting per staff . Clearly a gross lack of professionalism and last but not least the roaches in there are as big as can be, running up the walls like they own the place. I would certainly NEVER put a loved one there. The highlight of my visits as a family member and my final hope was that new DON Roxanne , but now she is gone in less than 30 days. Good for her because I would hate to be the face of this place ! Embarrassing!! We stayed a few days but it became unbearable! Don’t let the 4 stars fool you or the case managers at the hospitals force you to

Vivo healthcare west orange is great, the social worker Sarah is outstanding with helping me navigate through all the paperwork that has to be done. The rooms can be updated with better beds and t.v but the staff is doing a great job of taking care of my Dad

I was visiting a friend who had two strokes. He was on the 300 unit. When I walked into the place it looked decent and smelled nice. But when I got to the 300 unit, the smell of urine hit me hard. And it is an old deep urine smell. Like it's been there for 20 years or more. The next problem was that my friend asked me to get him a bedpan and I went to locate a nurse. Ha! Good luck with that! So when I didn't find a "nurse" I went to the front desk and told them my friend needs a bedpan. So she went to ward 300 and located a"nurse" and told me to ask her. So I told the nurse that I needed a bedpan and she said for what? For what?!!!!! He needs to poop I said. The girl went back to the front desk and the "nurse" said ok. Forty minutes went by and my friend soiled himself. I then went to get

The social worker Sarah keep us updated with great advice regarding the care of my sister. She did everything she promise to do and answer every questions asked. Also the assistant Manager is very warm tried her best to help the patient.