VCA Carriage Hills Animal Hospital and Pet Resort

I wish I could give zero stars. Got referred to this place by my dogs vet. I walked in with my dog wrapped in training pads to soak up how much blood he was losing from eating rat poisoning. There were two white ladies at the front desk. One was sitting down and she had strawberry blonde hair & the other lady was standing up and had dark brown/ black hair & she was extremely rude. I walked in and was greeted by the lady sitting down & she asked how may she help me. I told her that my dog was bleeding out & before she could respond to me the lady standing up immediately blurted out “DO YOU HAVE AN APPOINTMENT?” I told her that I didn’t have an appointment and that I was sent here by my dog’s veterinarian.. She asked if he sent me there or call. I told her he just sent us here. She asked if

Even though our baby didn’t make it, I just want to leave this review here and say thank you. Moon wasn't given the proper care that she needed and deserved, but I’m glad she transitioned and went over to the Rainbow Bridge knowing that you all had did the best you could do and made her comfortable. We’re forever thankful for the compassion and care that you gave us. Thank you. We’ll be forever grateful.

I was referred to Carriage Hills by another vet clinic after describing my dog's condition. I had called on a Fri to book for the next week. The original clinic took an appointment, but said if I could get him in sooner then to do it. I called CH, explained the situation about his rapid decline and poor mobility and demeanor, and that the other clinic had referred us. I asked if they had availability, and they said yes and gave me a time. I was there 20 minutes early. After we checked in, a tech came, said there was only one other patient ahead of us, and took some notes about my dog. We sat in the patient room for just shy of two hours. I would've asked the front desk, except for one comment overheard in the hallway outside. After reading some of the other reviews, I have a good

I took my English bulldog to Carriage Hills to see their oncologist, Dr Carswell. She and Dr Griffin started surgery on my little buddy, then came to me and gave me the bad news. I lost my little buddy, Edgar. The cancer was much more advanced than ultrasound indicated. Everyone i talked to at Carriage Hills were very kind and sympathetic to my situation, and then my loss. While I grieve the loss of my Edgar, I can’t say enough about how kind and understanding, and sympathetic everyone was. They allowed me to wait in an exam room, and while I waited several people checked on me, brought water to me, and just cared for me and ministered to me. To say im grateful is an understatement.

This was the closest 24 hour vet to us, so we drove 2 hours there after our dog showed signs that he was having difficulty swallowing. I assumed he swallowed something he shouldn't have. We brought him in and his vet was Dr. Stephanie Kitchens. They brought him to a different room to do the exam and "scope" his airways. We didn't see any of this performed. She said everything was clear and sent us home. 2 days later he's currently at our local vet recovering from surgery due to an obstruction that had made it to his stomach, a thread was on the back side of his tongue all the way to his small intestine. Something you'd think you would've seen if she used a "scope" like she said she did. We will never return here again, and will never recommend them to anyone. The staff was friendly