Vaya Dental - Madison Park

I was a new patient with them and will be seeking service elsewhere. It hasn’t even been a full year. My first appointment was fairly ok, the lady that did my X-rays was a bit more verbally aggressive than I’m used to but I was able to be seen nonetheless. I scheduled my follow up at the front desk. The week before my 6 month follow up I was advised the office would be closing early and to reschedule. ( it was not a holiday ) I was rescheduled for the following month in the afternoon. The week of my newly scheduled appointment I get a call stating that I need to be rescheduled again. I’ve dealt with scheduling conflicts with them twice now. I cancel the follow up and complete a whole new scheduling after 2 months of them texting my phone telling me to schedule. I pull up the availability a

Everyone from receptionist(s) to dentist were very pleasant and professional. They made me a new crown for a crown that came off several times. The new temp crown feels so much better. The dentist was awesome and saved my prosthetic tooth too. He is going to resection my crown so I can get an abscess pulled. My oral surgeon and dentist were going back and forth in Fl on who was going to resection the bridge so the access can be pulled. Thankful I called their office. Thank you all!

I have been a patient with Center City Dental and recently transitioned to this practice after Dr. Bossolina moved. While we truly appreciate the office staff and the relationships we’ve built with those who made the transition, we do have some reservations about moving forward. There have been several changes, and although our connection to the team remains strong, the situation feels bittersweet.

Vaya Dental is a Raleigh based corporation that acquired Center City Dental where I have been treated for the last 20 years. Within three months, Center City was completely obliterated. Their classy uptown office was replaced by a storefront in an undesirable location. My expert hygienist was replaced by two marginally competent individuals. Their ineffective cleaning included an unrequested fluoride treatment with a $56 up charge not covered by insurance. Credit card payments were charged an extra 3.5%. My appointment was at 10:15, but I wasn't seen until 11:00. Even though my long-time dentist, who is a terrific doctor and a great guy, remained with the company, I will never go back there again.

Dr. Bossolina was very kind, personable and knowledgeable. Jade was absolutely ahhhhmazing! She was extremely gentle. This is the start of a beautiful relationship! I’m looking forward to my next appointment 🥰