Valley Manor Care Center

I am forever grateful to the staff at Valley Manor Montrose for the love, care, and support they gave my beloved aunt during the years of her residency. She certainly felt safe and well cared for and laughter and joy was part of her life at Valley Manor. In addition the staff always helped my aunt to be dressed nicely, well groomed, and ready to go on outings when we visited. Our family feels Valley Manor was a wonderful home for our aunt during her final years. Thank you Valley Manor. Your kindness will be remembered.

In seeing the negative reviews, I felt I had to write about the care my stepdad received while he was a resident at Valley Manor. Everyone at VM was very caring and kind, even though he was a bit of a difficult resident. They were in his room constantly checking in on him and responded very quickly when he had incidents, from incontinence to falling (due to him not signaling the staff to get him up as he should have been doing). They also alerted both my mother and I very quickly when anything happened or if they observed something abnormal or changing with his condition. They worked with our family as care levels needed to be increased, made every effort to contact us and keep us updated, and also asked for our input when he was being non-compliant in many situations. We (and He) never fe

They had my mother taken and held against her own will and kept from seeing and as well talking to and with her oldest son then as well other individuals have been allowed and permitted to be the only individuals to call her there only for them to abuse herself over the phone all in their effort of trying to give to herself by way of these individuals a literal heart attack. I want her out of there right away it is just that im not in montrose and as well i was banned even myself from the property itself. Can anyone at help her get out of that god awful place that she is in?

My father has been residing there for a couple of weeks now. We have had multiple negative interactions with staff regarding my fathers care. Today is absolutely over the top though. My father had to spend several hours in a soiled diaper today (as many as 4 hours by his accounts and is not the first time this has happened). That problem in and of itself is just horribly unacceptable but on top of that the staff has "lost all of his clothes" so tonight, after being cleaned up he was put to bed in just a diaper, another horribly grotesk treatment of and elderly physically impaired human being. I wish I could say these two things were the end of it but it wasn't. My dads normal bedtime is 8pm, but at 8 he had no bedding, so here he is in only a diaper trying to go to bed and has no bedding.

Thank you for all of your work with my father. I can't say enough about the great staff and experience we had with your facility Ron