Valley Health Winchester Medical Center

Not to be dramatic but this visit was traumatizing start to finish. This hospital is the reason I travel for treatment. I came in unable to hold anything down including meds & they treated me like a drug addict the ENTIRE time. Drug tested me when I thought they were running actual tests on my urine to see if anything came back weird (obviously tested negative for EVERYTHING). I even had a nurse compare me to her addict ex & told me this is “exactly what it looks like.” Mind you I live with chronic severe pain, do not abuse my medication & came in genuinely in so much pain & so miserable because I’d had a hard time holding anything down for DAYS. Weighed me twice within the first 5 hours & told me my weight was “stable.” Ran labs twice within 12 hours that had an obvious decline but my lab

Our two-week stay at Winchester Medical Center in the South Tower (2nd floor) was nothing short of exceptional. From the moment my husband was admitted, the entire team went above and beyond to ensure he received top-notch care — and they made sure I was cared for as well while staying by his side. His RN’s: Gina, Rachel, Le An, Charmaine and Cathy. Tech: Leah and Makenna from nutrition, were absolute angels. Their compassion, professionalism, and genuine concern made an overwhelming situation so much easier. They treated us like family, not just patients, and their kindness will never be forgotten. Each one of them is a true asset to this facility. Winchester Medical Center should be incredibly proud to have such dedicated and caring individuals on their team. We are deeply grateful for

Dr. Nayfeh and his orthopedic team were excellent during my partial knee replacement 12/16/25. I drove 3 hours in October to see him for a consultation about the "Jiffy Knee" (muscle sparing technique only 50 surgeons in the US do). I was very happy with his bedside manner, empathy and honesty about the procedure and outcome. The surgery went well. Every person I encountered - from admissions to discharge- was professional, calm, reassuring and helpful. I would 100% recommend this procedure with Dr. Nayfeh and Valley Health Medical Center.

Horrible customer service from Jessica the nurse in critical care. So let me take back my earlier positive review- my friend is DYING in critical care and Jessica (nurse) told me that even tho I'm on her medical release they have had too many phone calls and I needed to reach out to her sons (whom I don't know, and don't know if they will answer if I did call). She literally chastised me because too many people were calling "taking us away from caring for patients....we're the ICU you know" saying my friend has "like 20 people on her list" (no she doesn't, I was with her when she made it; and a dying woman has some rights, one would think?) Plus I don't know her sons and don't have their number. The amount of time she spent arguing with me could've just been used to GIVE ME A FREAKIN UPDAT

Monday, December went to the emergency room at the hospital. I was admitted for a tibia fracture. I arrived at night, and they told me I would have surgery the next day. At 12 noon the next day, they told me I wouldn't be having surgery after all. After that, they weren't even able to give me water or food. I was hospitalized for three days, and they kept misleading me, saying they were going to operate. The surgery never happened. I decided to leave because they never decided to perform the surgery. Besides that, they made me wait endlessly. They left me without food. When I needed to go to the bathroom, I would call, and they would take forever to come. It's outrageous that such a large hospital would do these kinds of things to patients. I don't recommend it; don't go to that hospital.