Vacaville Dentistry and Orthodontics

After 40 years of seeing the same dentist I wasn’t being treated right , he wouldn’t accept our insurance so I had to always pay out of pocket and basically was not happy ! I was always being referred out or he couldn’t do the work right !! I decided to go to Vacaville Dental as they accepted our insurance and everything was all in house ! It was like night n day difference!! Everyone was so nice n helpful. I saw Dr Carino as my dentist and Alicia was the RDA . They were amazing as I needed a crown and it was all done in one day . This practice I would highly recommend! So happy I decided to change dentists !!

Although Google’s rating is 5 star, I give Nicke Claus, RDH (hygienist) a 10 out of 10 rating if offered. She explained my deep cleaning procedure each step during the hour long appointment. It was a painless experience. She reduced any anxiety I normally would have experienced. I highly recommend her. Rebecca

The dentist at this office deserves credit for going the extra mile, but unfortunately, the team managing in front office? Not so professional. I've never encountered an office that seems to lack basic common sense. When I call to update my information, you'd think they would check the existing chart and run the updates through a database to confirm everything is active. But no, it feels like their main goal is just to book as many appointments as possible. People are taking time off work only to be turned away? It’s frustrating, especially since I provided my insurance details and contacts to verify my active membership. Then, when I arrive, I'm told they can't find my information to provide service. This level of neglect is incredibly inconvenient. It’s as if they have no idea how to d

This office has left me profoundly irritated. Who knew that it could be so hard to get a dental exam and a cleaning on the same day?? Plus they are obsessed with having a special cleaning done every 4 months (that of course insurance doesn’t pay for) that my prior dentist of 19 years never recommended, and will do absolutely no other regular cleaning until it’s done. So if you want to waste 3 days every 4 months to maintain your oral health knock yourself out, this is the place to go. I chose them because I believed it would be more convenient to have every kind of dental professional in the same office, incorrect assumption.

Horrible appointment policy here!! It’s already hard enough to find a dentist in the area that you feel comfortable with the next step is having to wait months for an appointment. When my son’s appointment finally came up today we were turned around at the door and told his appointment was canceled because we didn’t confirm the appointment through text or email. After calming through all of my texts and realizing their text confirmation system never sent us any confirmation text. And seeing that we did, however, receive a confirmation email two weeks prior to the appointment That never told us confirmation was required in order to keep our appointment we did what millions of Americans do to appointment reminder emails looked over it I’m a 100% service connected disabled veteran and a full