UR Medicine St James Hospital

We’ve had several interactions with this facility and every time there are billing errors, coincidentally all in their favor which they refuse to correct. We will not be using this facility again.

Stay away from the blood lab in this sad place.The people are over the top rude and sloppy.I made the mistake of going there to get my blood taken and two people could not find my vein.Left me with a bruise the size of a 50 cent-piece.I should have known better as when I came up to the window there was a girl in street clothes sitting on the table with goddess braids and her phone staring at it absolutely angry I had bothered her when I asked how long the wait should be.Snotty spoiled brat screamed at me "You'll just have to wait your turn" and went back to her phone having never left the table.

I had an EEG here, let me tell you how wonderful everyone was. From walking in to walking out. The staff here is excellent. Ryan, the gentleman who did my exam was outstanding. Explained every step before duringand after. What and OUTSTANDING JOB. YIUR IN THE RIGHT PROFESSION. THANK YOU ALL.

3 family members went to this Hospital for various issues and went home with no Results. The ER Evening Nurse treated 2 of them with indifference and did NO blood tests. She Sent them home with what she "thought" they needed Medicinally. No Antibiotics were administered. A week later my son was transferred to UR in Rochester, needing Emergency Surgery on his Thyroid. Another family member is to this day, dealing with his issue on his skin and the third person is in another Hospital today having surgery, due to a Spinal fluid leak, because multiple times NOTHING WAS FOUND! I would NOT recommend this Hospital.

Great service. Got me right in. Very friendly staff and everyone was most helpful. Very pleasant time. DR was fairly fast and informative but wait time between Dr. Prescribing pain meds and actually getting them was pretty slow. Same with being discharged or updated upon my status from Dr. To staff seems to lag. Nice clean and very professional.