UP Health System - Portage

Our care on the ACU was beyond exceptional! Karla, our RN had like 6 daisy awards and id say they are well deserved. We were over an hour late due to messing up the time change from our home and they still seen our girl. Loved this team and hospital entirely. We received this in the mail today a few days after surgery and a bear at surgery.

Hello Portage. I injured a finger while on a side by side on October 18 this year. The damage was extensive and being an hour away from Hancock I wasn’t sure of where to go so I called my daughter who is a midwife at Portage. She told me to go to Portage and that she had spoken to the er and alerted them to my arrival. After a brief sign in I was brought into an er room where nurse Rebekah greeted me and Dr Bowman assessed the situation. As surgery was the course of action Dr. Carter, their on call orthopedic specialist, was notified and in my room within the hour. Dr. Carter spent plenty of time with me explaining the procedure and putting my mind at ease. I met with Lynette from anesthesia who determined the best course of treatment. Being very relaxed, I don’t recall any of the names

The team that took care of me during my Laparoscopy at portage should be given an award. I was so incredibly scared and they made me feel just as cared for as loving family members would have. I literally tear up now, looking back and thinking about how scared I was, and how well they tried to manage my pre-procedure anxiety as people who didnt even know me personally. I was so afraid for months leading up to it, and if i wouldve known it would go like that, I wouldnt have stressed so much. I think future procedures I may have wont be nearly as scary leading up to it, simply because of how well this last one was managed. (I can only hope I've got an equally amazing team.) Ive been dismissed by doctors for what feels like forever, but these guys really truly nailed it. My surgery was as smo

This place is hit or miss. I've been hospitalized many times here and there are nurses that have been wonderful and nurses that have been horrific; ( same experience with the doctors) The oncology IV centers are wonderful as are the blood draw nurses. The parking lot ER area gets extremely busy and full but they do generally have open handicap spots available.

We are new to this area. This is an ok place. The staff here is not very competent at making sure that records are read and kept accurately. We have family members that are on multiple meds for health issues and for the 6 months we've been dealing with this place they have yet to get the meds correct. We have to call the doctors office monthly after getting the meds from a pharmacy because the list of meds is NEVER correct. And each time we call with a question we are asked to make an appt to go in and consult with the doctor. SERIOUSLY?!! My family member is 90 yo and is barely mobile. Does this place think he can come in every time he has a question? What kind of medical professionals are you? Do better by your patients before the patients. It's your JOB! WOW! SHAME ON YOU! You're