University of Maryland Urgent Care - Belvedere

HOSTILE, NEGLIGENT, AND UNPROFESSIONAL - DO NOT TAKE YOUR FAMILY HERE ​I am writing this on behalf of my wife, and I cannot stress enough: DO NOT bring your loved ones to this urgent care center. The service and professionalism have completely dissolved. My wife's recent experience was appalling, from the unbelievable wait time to the final, hostile interaction with a staff member. ​Inexcusable Wait Time & Denied Necessary Care ​Despite the facility being nearly empty, my wife waited an unbelievable amount of time just to be seen. The lack of respect for patients' time, especially when they are in pain, is shocking. ​She was there for a painful UTI infection. This is a simple medical issue that requires immediate treatment. Not only did the provider make her feel completely dismissed, bu

My experience at this urgent care was phenomenal from the front desk staff to the Medical Assistant, to the provider Wendy Carr PA-C their kindness and knowledge was exceptional, in every detail down to the treatment plan. So much better than any urgent I’ve ever been too , it didn’t take 2 hours but only 30 minutes . In and out.

Wendy Carr, PA-C was completely horrible and did nothing during my visit, she talked to me for 1 minute, she told me to follow-up with my pcp and began dismissing me as if visit was over. Then, I asked her to do different test that I had to describe to her, she gave me the test in my hand and said nothing other than handing it to me, I asked her for directions which she very unclearly gave and said nothing about returning to room, I asked if she would prescribe an antibiotic or painkiller she said no I went to do swab. I’m pretty sure I have an infection bc I take multiple immunosuppressants and asked for antibiotics she refused and suggested I go to my primary care doctor as if this isn’t urgent care on a Sunday and I am in pain. I am allergic to NSAIDs and my chart says it and she tri

Awful experience. Recently I went there to have blood work done after having some serious symptoms. They told me it would take 3-5 days to get the results back from the lab. On the third day I receive a phone calling from them explaining to me that they lost my blood sample and I needed to come back in for another one. After that, they explained that they would be sending it out on an express order and I would receive the results the following day. Well as of writing this review it’s the end of the next day and I still have yet to receive any results after I was promised that I would receive them today. They obviously have a skill/ intelligence issue with their team as they can’t even keep track of a patients blood. Now I’m shaking and having heart palpitations and tightened muscles beca

Cindy, Jake, & Lakia took very good care of me. They were kind & compassionate. They cared about how I felt. They listened & did what was needed to make me feel whole again. Thank you so very much!!!!