University City Rehabilitation & Healthcare Center

Staff need a crash course on patient care! If you don’t want to be dealing with patients, you’re in the wrong field. The staff here simply don’t want to help. They’d rather be lazy and leave patients as they are but mention you’re reporting them and suddenly you get action. God forbid you advocate for your family member, staff gets aggravated when you ask questions or call them. Head nurse, not only needs an attitude adjustment, she needs to learn how to respectfully speak to people. Incredibly rude and not someone I’d want to have as a head nurse in my department. I won’t drop her name out of respect, something I have for the unknown unlike her. If you don’t care where you leave your family members, want them to get hurt, disrespected, meds left in the room (yes they left them and walke

A few shortcomings, such as a monotonous vegetarian diet and some difficulty engaging the senior social worker regarding discharge plans. The entrance has been shifted to the loading area around back pending reconstruction of the main entrance on Chestnut St. PT care by the crew in the gym on the 2nd floor and elsewhere has been quite good.

University City Rehab, facilities were nice, spacious and clean . However the attitude of the nursing staff on duty during Feb 19-24th, 2026 was less than stellar.

Management: I would like to share a few concerns I have with University City Rehabilitation, my mother has been in the facility for a few weeks now, I would like to say her overall care has been good, other than a few concerns in the beginning which were corrected, yesterday I visited my mother, while I was there I ordered food for her, I went to the lobby to meet the delivery guy, while I was in the lobby waiting the social worker (I will not include her full name, but her initials are L.F. she is a such a nice lady) when my mom was first admitted she helped me with a lot of my concerns, I appreciate her for that. While waiting in the lobby, this elderly women came to the lobby with the Social Worker needing to speak with the Business Office, The social worker said his name is Samuel he w

The therapist here are very good and patient with me. They take their time and they are encouraging. I do not miss any days.