UF Health Medical Lab - Heath Brook

Been trying for 2 weeks to get ahold of someone to find out if I can walk in for blood work or if I need to make an appointment. Nobody answers the phone.

I love this lab. The team at Ocala HB are excellent. I'm so glad the phone number is working when I try to get them on the phone. It's been a great time calling them and getting an answer when I call.

Phone number has not worked in over a week. When I call a different department at Heath Brook, they tell me they cannot transfer me to the Lab to book or help me book but confirmed I am calling the correct number. So 2 weeks later and I am still unable to move forward with care for my high risk pregnancy. Not a great way to give your patients any form of confidence in your ability to care for them.

Every time I’ve used this lab I have had a good experience. They are quick to get you in and the staff have always been very kind and professional.

Completely unprofessional and inconsiderate staff. They are not timely and are not concerned with patients waiting hours for a blood draw.