Tyler Retina Consultants

I had took my daughter up there today for an appointment, her appointment was at 2:30, we were in the waiting room forever, and the we got her eye pressure checked and her eye pressure in her right eye, which is what we were sent from the er to there for, was at 25, the normal range is 10-21, we were then put in another waiting which was packed. My daughter has this spot in the waterline of her eye that started to spread, whenever we went to the er they said it was infected, well then the female who checked her eye pressure even said it was infected, so then the doctor finally comes in, only got to see him for about 5 minutes and he says that it’s not infected and that is was a pimple (which the er said different). This is the worse experience ever, the doctor did not even look at her eye,

I accompanied my friend, who was the patient, for evaluation and treatment recommendations. Even though he can read and write English, Spanish is his native language. He underwent a minimum of five separate tests, each administered by a different staff member. Each employee, including the doctor, was able to explain the tests and results to him in fluent Spanish. This was greatly appreciated. Each employee we encountered was kind, gracious and knowledgeable. As other reviews state, testing is a long process, taking several hours, moving from room to room, but that is necessary to provide the patient with accurate results. This is a lovely facility, staffed by individuals who have the patient's best interest at heart. We could not have been more pleased with the treatment and professional

My father received his last eye injection in early December, and his pain continued for several weeks afterward. He returned to the office on December 18 and was told that, due to the seriousness of his condition, he needed to see another specialist. Since that visit, we have been waiting for the referral paperwork to be sent. It has now been over a month, and his pain has continued throughout this time. We have been calling the specialist’s office daily, and they are still waiting to receive the referral. This ongoing delay is extremely concerning, especially given my father’s age and level of discomfort. This is not an acceptable way to treat elderly patients, and we are left wondering what is happening with the referral process at this office.

We had a 9am apt and got out 1150am. The place is beautiful. Front desk gal didn't seem happy to be there. Got us checked and we waited. Went back and did all the test room to room. Wait... room to room. Visited with a lot of techs. Got to see the dr. A different one than we expected... he did not show us any photos or really explain much to us other than what I knew, he answered a few questions but talked really fast. Then we went to the treatment room where a different dr came in and did shots. All clients were in a line up. Like cattle for vaccine. Got to my mom and she let out a scream only second time in many years has that happened. I saw zero concern as he went on to the next dr. Now she is in so much pain. I will not be back in had concern from the beginning. They didn't even show

I am not a patient just their ride, but they had an appointment for 2:15pm and they weren't seen until after 5:30pm.... the office closes at 5pm. If you cant see all patients during business hours and in a reasonable time.. maybe either hire more Doctors or schedule fewer appointments.