Trinity Health IHA Urgent Care - Chelsea

Let’s start with I am a retired ED nurse x 40 years in Detroit . I have been waiting for 1.50 hours to see someone. 2 people walking out do the ridiculous wait times. There was 2 people ahead of me.waiting to be seen. This is unacceptable No communication with the staff. Poor patient care.The NP ordered a chest x-ray. Then I was informed Radiology tech called in. “Sorry no X-Rays today. “I needed to go to another location for that service. I know it was inbetween holidays. Management does not have a Plan B I did call and make an appointment for this visit.

I trusted these people with my life and she sent me away saying viral. I told her my chest and back hurt bad had a bad cough lots of green stuff etc. Went to Dr 2 days later for same had X-ray i have bacterial multifocal pneumonia look it up it's bad. Shame on you. I would like to add that she knew I am a multiple sclerosis patient too. Things are different for me with a compromised immune system

Although my condition was not Urgent Care solvable, I had the most kind and knowledgeable staff that pointed us in the right direction for treatment.

An urgent care office visit is a minimum of $250 for those without insurance. Just so you know. The receptionist said it could be $300 plus additional charges for labs. Obscene.

I had a fantastic experience at the Trinity Health IHA Urgent Care in Chelsea. Being able to book a "reserve my spot" appointment just an hour ahead of time was incredibly convenient. When I arrived at my scheduled time, the waiting room was calm and quiet, with only a few other patients. I was taken to a room within five minutes of my arrival, and the doctor saw me just a few minutes after that. Even with tests, x-rays, and two consultations with the doctor, I was in and out in under an hour! The facility was clean and modern, and the staff was friendly and professional. I was very impressed with the efficiency and overall experience. Highly recommend this urgent care for anyone in the Chelsea area.