Total Care Pharmacy bx, inc.

Will never go here again. 1st ... I've been coming here for over 25 years for all my OTC supplies. Prices are ok but costumer service took a big hit today. The front desk cashier a young man with alot of attitude is rude and obnoxious. While making change for a $2 order he had the audacity to toss the change and say it was because I paid with a $20 bill. Very confrontational and unprofessional. I may only spend $150 a month here but never again.

Yeah there’s a male worker that works the front of the store who for some reason has a chip on his shoulder I witnessed him being rude with a female customer and grunting words in regards to people these days. It’s an extremely negative environment people like him should be vetted because it’s about be respectful towards your customers they’re the ones paying your rent for the store to stay in business.

I went to print a resume today in the back of the pharmacy the lady back there was very rude no customer care service i asked her to assist me to print a resume she told me that she was busy she didn’t helped me at first so I printed it myself and when I told her it didn’t came out correctly she finally assisted and then told me I have to pay for both resumes even the one that won’t be beneficial to me she told me I have to pay for it and if I don’t want to pay for both I must go somewhere else so basically she rather shred both than have me payed for the one I needed she’s rude the woman lacks customer service, seems like she doesn’t really care about her job or the reputation of the pharmacy. Don’t go there to print anything!!!

Absolutely horrible experience. Manager reassured me he could order my medication which was a time sensitive medicine, and he did NOT . He claimed to contact my insurance but they have no record of it and his co worker confirmed they are unable to get pill after 4 days of him telling me he could . Now I can’t fill my prescription (time sensitive), when I could’ve gone to an alternative pharmacy had he been transparent and honest . Mind you I have active private insurance. Never again! Do yourselves the favor and go elsewhere.

Very unacceptable Customer service the workers were questioning me if I think or am sure I was confused how much ppl are coming. One of the workers called me weird when I was stuttering.I was nervous when I stuttered. It was expensive for a paper plate and utensils $20 dollars it can buy u regular dishes. If I could give 0 stars I would. Never coming back here