Tom Thumb

Very nice grocery store near Preston and Forest that is known for its large Kosher selection. They also have a pharmacy, a nice floral section, fresh produce, ready to eat meals and a very large, wide selection of beer and wine. I drive a little further to go to this store even though its not in my immediate neighborhood.

Ive had too many sour/spoiled purchases from here to even consider coming back. In the past milk was sour on several occasions, salmon was rancid and mushy plus the inventory people on their carts are annoying..... Overall its a nice store just bad luck for me.

The store was beautiful, clean and organized. However, I can not recommend this particular store. The problem is OSCAR the grouch. He accused me and my gf of stealing as we were still checking out and we were WORKING instacart. He claims that we didn't scan all of the items, which was not true. He was very aggressive and rude the way that he approached us and the way that he spoke to us. He literally was pushing us out of the store with a basket cart, we felt threatened and uncomfortable. Just because we're black, it doesn't mean that we're stealing. Save yourself the trouble and go to another Tom thumb.

Casey the manager was over the top rude and dismissive. Took me by surprise. Should not be running a store that size, with customer experience that important.

This is my regular spot for groceries. I love the nice, clean store. Every department is well- presented, with high quality produce and meat. Excellent wine selection! Their online order shoppers do an amazing job of carefully pulling my order for pick- up and delivery. My only issue is that overall, the checkers are not careful. They often miss items that have mark- down stickers, and there are a couple that tend to double-scan items. I check my receipt regularly and over half the time, I've been overcharged. I've never had a receipt that had errors in my favor. They are not happy if I ask them to double- check what they've scanned. However, the customer service department is good about reviewing the issues and making them right. Keeping that in mind, I continue to shop here because t