Tidelands Health Imaging at The Market Common

Today was my first experience at this location. It was easy to find. Very clean. The Staff greeted promptly and with a smile. Check in was easy with help of associates. The Ladies doing my MRI are super nice and made ne feel better about being afraid of small spaces. The Procedure went fast. I appreciate the kind Staff. Thank you very much!

I was pleasantly impressed with the care I received for my first mammogram- from the initial call for the appointment to the security guard and receptionist greeting me to the intake specialist and lastly to my technician who preformed my procedure was without a doubt one of the best experiences I’ve had. I was given an appointment right away and then when I was there for my appointment I was in and out the door within an hour. I’d highly recommend using you guys again! Thank you for making this experience that I was always so nervous about so easy. Hands down will recommend you to all.

I have been a patient of Tidelands for more than 6 years, and most of the time, I have had a good experience. Melissa and the lab technicians are great, always caring and smiling. Most of the other employees from the front desk to the waiting area show respect. Most doctors, NPs, and PAs care about their job. But there are 2 that need retraining on how to care for patients and show respect: Dr. Polk and Mae. Polk has to be one of the worst physicians Tidelands has hired. He is arrogant, dismissive, rude, and condescending. You're lucky if he spends more than 2 minutes with you, and he responds with "if you have an issue, go to the ED." As a health care provider, I have 43 years of experience and find it appalling how nowadays, treating and caring is all about the money and a lack of respe

Love the doctors and supportive staff. Do not make check in on desk top-have older patients with Tremors, Dementia-it makes it more difficult to check in. Add table that can be lowered and raised at least for patients having foot surgery. Again -older patients recuperating cannot access examine tables easily. Listen to your patients

Arrived at the check-in desk in foyer for an ultrasound. The gal behind the desk was slow, in every meaning of the word. There were six people crowded in line waiting on her. When I got up to the desk, she said my doctor had not sent the order. Later on, I contacted my doctor. The order is “not sent.” It is entered into a patient’s chart and available for Tidelands staff. I arrived fasting since midnight for an 11 AM appt. Eleven hours of fasting. Time, energy, and gas wasted. A complete level of incompetence rarely seen. That little gal needs more training or needs to placed in another position. She was slow. She was unfriendly. She was unhelpful. She was not in the least patient-oriented. Description of her: African American. Young. Straight black hair to her shoulders. Working the front