The Vision Center

I've heard some ups and downs about The Vision Center, but I had a fantastic experience there yesterday. I was only there to pick out some glasses, and the people at the front desk were just lovely, happy, and helpful. It's been a rough week and I forgot my prescription, but they helped me get it all squared away before sending me back to look at glasses. The person who helped me find glasses was *SO kind* and patient, and really explained things well so that I could pick out the right pair. I did not meet the optometrist yesterday, but I hope to get in as a patient and will update my review when I meet him. I did notice that he has a lot of colorful concert and band posters up on the walls, which the person in back said were from his personal collection. They had some great music playing

The doctor is very knowledgeable and willing to explain the tradeoffs in different approaches. Not corporate at all; other ratings have attacked them for that, but I appreciate it. If you can slow down and connect with the folks there as humans, they'll take care of you. Happy to support local/small businesses that know their stuff, even their systems aren't as slick (or extractive) as the Costco rent-a-doc setup. FWIW, my partner went with Costco and had some customer service challenges over there. I will note that the doctoring and the glasses ordering seem to be different sides of the house, and I only used the glasses side to get the proper measurement for frames (hard to beat costco/online for the price on glasses/contacts).

This would be my last visit to this Optometry Center after so many years. The owner/Optometrist appeared to be kind. However, the sale lady was very unprofessional and misleading especially if you take what the insurance plan covers, and you do not purchase her recommended items.

love the eye doctor. Lady on the phone was very rude and unhelpful. Staff has always been great until this lady on the phone.

Eye doctor is kind, knowledgeable and easy to understand. He's the best!