The Orchards Michigan - Southgate

if your family member is a ward of the state and you have no choice I guess it is what it is. Took her mother out of here after a couple weeks. She went in because of some minor problems at 88 years old. She came out on 17 different medications, including oxygen. Oxygen level is at 98 without oxygen. Gabapentin diazepam a bunch of insane drugs. She was incoherent while she was there. She was never bathed. She got C Diff and still wasn’t bathed. She got Out of bed and fell and this is how they left her arm. Needless to say she’s no longer there we took her out immediately. That was three weeks ago and we’re still battling the C Diff and the Medication Changes

The staff works so hard I can't believe it. They are top notch when it comes to the care of the residents. Always within a moments notice to wait on any resident. Caring, clean and professional like no other facility. The staff has a bright , happy , informative attitude no matter the what the situation is. A+ Rating. This is the place to go for the care you would expect the best to be. PHENOMENAL.........

What stood out the most was dedication of the staff. They are attentive and responsive , always taking the time to get to know each resident personally. I observed caregivers engaging with residents, participating in activity and making sure that everyone's needs were accommodated. The nurses are knowledgeable and professional, respectful in providing medical care while also offering emotional support.

The teamwork of the staff in the facility, and the friendliness of residents are one of many good things about this place. If you need any supplies or have to get to an appointment, Denise is the person to see. She stocks supplies on a daily basis, in a timely manner for staff to use. So we can perform our jobs efficiently and effectively. The family like atmosphere in the facility is a good feeling, makes it more home like.

This place is beyond nasty, they try to say their rooms are clean but there is dried blood or some other bodily fluids dried on the heat register that is also filthy and looks like it has NEVER seen a rag or cleaning supplies. The toilet bowl could use a cleaning also. Asked for antibacterial wipes to try to clean some of the filth and told I should bring my own. If you have a loved 1 with a compromised immune system,please do NOT send them here..