The Iowa Clinic North Ankeny

My mom was 100 when she died in September. Her major symptom was a loss of appetite and feeling full and sometimes nauseated when she ate even three bites. Her saga follows: The day of my mom's death, she was to be transferred to Taylor Hospice. That morning, she was chatting with her daughter-in-law, fussing with her hearing aids while awaiting transfer. According to her medical record, she had a pain score of 3/10. My mom had chronic pain from arthritis, so this was not surprising. At 938 AM, as I said, she was alert and oriented. She was given Dilaudid 2 mg and Ativan 0.5 mg. At 1030 AM, it was charted she was sleeping but easily aroused. I was waiting to receive her at Taylor Hospice at 11:30 AM and she was nonresponsive to any stimuli. She never regained consciousness and d

First time I went there I felt rushed. They gave me no time to explain my physical problems that I was having and second time even worse! Don’t go to this place!! They treat you very poorly as soon as you walk in the door!! Brittany is the worst Doctor ever!!!! Had appointment at 130, got there at 132 had to Wait for receptionist for 5 mins so I used my phone to call and then someone came up to the front. Then they told me they can’t see me and to go to urgent care. I never heard of a 2 min window

I have called 3 times and my husband has called 2 times, to set up our daughter’s surgery. And the lady will not answer the phone or call us back. The front desk said that they have called and sent priority messages to her as well. I am getting frustrated because my daughter needs knee surgery. And the lady who has to set it up will not call us back. At this point I am seriously about to just go in there, to talk to them face to face. Because calling them isn’t working.

I see Brittany since I moved here and she’s been very nice and helpful, listening to what I say. She was even able to make my prescriptions 90 days since I will be in between insurances. All staff here is amazing

I have been seeing Dr Hornbrook for over 10 years. I am very happy with her and her nurses. She always takes the time to make sure things are going the way I want them to. And if I have any questions they get answered. I have had no issues with getting refills for my medications either which is great!