The Gardens at Stevens

My mother was placed there for rehab after a stroke. We were told she would be evaluated for therapy the day after she arrived. It was obvious when we arrived there was not sufficient staff. The place was dirty and smelled strong of urine. The evaluation was moved out to the next day, then again to the next! My mom laid for almost 4 days! I feel like the aides on the floor did the best they could, but administration should have been honest about how long it was going to be for her to be evaluated and the fact they didn't have enough staff. My sister and I were with her on Day 6 when she passed out. We called for help and no one came which was typical. If we had not been there, my mom would probably not be here! Please check out this place before taking a loved one there. If I c

My mother was placed here as they said they had a bed. From the minute she was it was clear that there were not enough staff. The facility smelled of urine. There was no natural light that she could see. She was left in her bed for 3 days as we were deceived and told PT would evaluate her one day and it was actually not until her 4th day. People are left waiting when they call for help. Their elevator has been broken for 5 months. If my sister and I were not there when my mother passed out, I have no doubt she would not be with us today. There were staff who were very nice, but not enough of them. I could say so much more. Before you hand over a loved one, go see where you are placing them. There has to be a better choice.

Over the years, I’ve seen this nursing home continuously raise the bar in both care and communication. What really stands out is how dedicated they’ve been to building a strong core staff who truly care about the residents. The consistency of familiar, compassionate faces creates a real sense of trust and comfort for both residents and families. Communication has improved tremendously, the staff actively engages with outside vendors to ensure quality services are being delivered, and updated to make sure concerns are heard and addressed quickly. That openness makes such a difference and helps build peace of mind. The quality of care has also grown steadily. From medical attention to daily support, you can tell the team takes pride in providing not just care, but thoughtful, personalized

I got the pleasure of walking this quaint little healthcare facility with some of its incredible staff. It’s pressed up against a farm with lots of open space and a peaceful quiet. It’s a small facility but one of the cleanest I’ve ever entered into. The staff was attentive to the patients in all areas of the building; skilled nursing, rehabilitation and personal care. It’s one of the first facilities I have visited where patients weren’t lined in the halls in wheel chairs, unattended to. The nurses and administrators were caring towards all of their residences and I overheard several conversations where they sounded like old friends chatting over coffee. There was even laughter in the halls. While the building may have a history, there is a homelike feeling filling its halls.

Went to visit a resident who I've known for at least 6 years prior to them being a resident at The Gardens. I heard he was in the home and since it's been some time since I last saw him I figured I'd pop in and visit him. This was about 2 months after I quit working a The Gardens as well and upon walking in the door I was met by The Administrator telling me firmer employees are no longer allowed in the building and that I couldn't even say HI to the resident I was there to visit! I was NEVER legally trespassed from the property nor did I sign anything upon my departure from the company in September agreeing to not step foot on the property. Legally a Nursing Home can only prevent a former employee from entering the building if that person poses a safety risk. If a resident wants to see a f