The Braces Place

I had a very disappointing experience at this dental office. I drove 45 minutes to get there and waited another 45 minutes to be seen. After filling out all the paperwork and providing my insurance details, I was seen by the dentist for less than 10 minutes. I’m currently 8 months pregnant, so I understand not being able to get X-rays, but from the beginning, I made it clear that I needed a deep cleaning, as I haven’t had a dental cleaning in years. I was told this would be done during the visit, but it wasn’t. Instead, the dentist briefly looked at my teeth and asked me to come back after giving birth to proceed with the necessary treatment. To make things worse, they only scheduled a regular cleaning for October — months away — which is completely unacceptable considering how long I’ve

I’ve had braces for the past 5 years and now that they’re finally off i’m so happy with the results. Every appointment has been smooth for me and the staff there are extremely nice. Going to the dentist is usually an uncomfortable experience but with them it’s completely the opposite. They’re informative and genuinely want to take care of you! I highly recommend 👍

I finished my course of braces about 2 years ago. I really appreciated the easiness of the office. #1 there was always room for parking, which is usually an issue in Lynn. #2 everytime I was finished with my appointment I'd schedule the next appointment straight away and never missed a beat. #3 the staff is usually very friendly and greet you when you come in and leave, unless they're busy (it can get pretty busy sometimes, but not very often). Also the assistants were very gentle and I didn't feel much pain, which was a huge plus.

The staff is nice at the front desk but the way the office is run is horrible. You can get there on time or even 40 minutes prior to your appointment and they STILL won’t take you on time. They’ll call everyone who checked in after you. I also 100% agree with another reviewer, they try to delay treatment and make as many additional appointments as possible to make more money. The manager is useless! He sits in the back office and doesn’t come out to help with any issues AT ALL. He knows the office is run poorly and doesn’t want to have to deal with any angry patients. One of the front desk girls said that I only checked in one child when I 100% approached her with two teenagers checking them both in. I gave her both of their names more than one time. Neither her or the mister at the front

I just want to take the time to thank Dr. Tesone and his team. I recently had to get a tooth extracted and was really nervous about the whole thing. Had such a great experience. The front desk personal were beyond friendly and helpful. Dr. Tesone and his assistant were also great! They made an experience I was not looking forward to a very pleasant one. The worst part about the appointment was the anxiety I had going into it.