Texas Health Surgery Center Preston Plaza

While I had no issue with the procedure or the excellent care Texas Health Surgical Center provided, I found the repetitive verification of information after my initial filing of my medical details with Texas Colon & Rectal Specialists both frustrating and unnecessary, ESPECIALLY considering that I had to spend an additional 30 minutes filling out the surgical center’s online profile to only receive both ANOTHER phone call AND then repeat much of the information AGAIN when I checked in for my colonoscopy procedure! Both my mitral valve replacement and pacemaker procedures, while with different medical centers, were both thorough and did not require such repetition of details (and I was told that many times, the information entered in the surgical center’s portals DOES NOT always show on th

My issues are with the billing. $30K+ for a 2 hour stay for routine hernia surgery. I had to prepay what they estimated would be my cost, then bill me $1500+ more 5 months later. Ridiculous

Had a lumbar steroid epidural injection there and had a great experience. The front desk staff were nice and organized. My pre-op, op, and post-op nurses were so kind and helpful. Was a very smooth experience from start to finish.

I will not recommend this place. I will give a zero if it was an option. Waited for this procedure for months. Aftergoing through so many hoops of getting clearance to get it done, the procedure was cancelled simply because the patient's BP was elevated and the anesthesiologist for Dr. Agha did not feel comfortable treating the patient. He skipped his BP med in the morning due to NPO status but we checked it before leaving home to make sure it was ok. It was 130/80. BP was 125/85 last night. Yes, we monitor his BP twice a day and we have a BP log at home. Preop instruction sent specified NPO after midnight. We asked if it included BP medications, and they said yes. The patient was anxious of course, so BP was elevated during preop. We requested a mild sedative to calm him down or an IV

First off, I want to say that the care team was AMAZING. From anesthesiologist to the nurses. Cindy was great. Loved her immediately. Made me feel comfortable. They were very informative. And followed up after each other. The front desk staff — Id give them literally zero stars if I could. Before I could get a question out about payment, she cut me off and declined to work with me as I was told the day prior I would be billed since I already paid 1300. Told her I spoke to someone about this and then she told her manager that there was no note I spoke to them. Not my issue. Should definitely have a bit more patience when dealing with patients. And definitely some more communication going on. Had to have the doctors office call over to the surgery center to even move forward with the procedu