Target Optical

I brought in 2 pairs of glasses for repair and Dawn was wonderful to work with. She repaired the first pair but couldn't repair the second pair due to needing more specialized tool. However, she provided me with a referral to a place that could. I will definitely come again!

This place is absolutely awful. I trusted the eye doctor here to give me the correct prescription for both my contacts and glasses, even though I was worried the numbers seemed lower than what I’ve had for years. I was reassured multiple times that everything was accurate. After ordering contacts, I realized my left eye prescription was significantly stronger than my right, which made the contacts unusable and left me out the money I spent. Trying to get this corrected was a nightmare the Target associate which is a women dawn I think acted bothered, was unhelpful, and made the whole process frustrating. Then came issue number two: when I went to order glasses, I saw again that the prescription was lower than last year’s a from a different provider. I understand prescriptions can change

I have been getting my glasses from Target Optical for years and have always enjoyed working with Dawn. I appreciate Dawn's helpfulness—she quickly got me replacement frames, which were essential since I rely on my bifocals daily. She provides excellent customer service and is a pleasure to work with.

Dr. West is great, but the customer service from the staff is terrible. More than once, we have showed up for appts only to be told we're not on the schedule. Several times we have ordered contacts (from the staff at the time of our appt) and get the wrong prescription. These ongoing mistakes and horrible service made us quit seeing a Dr we like. Do yourself a favor and go elsewhere.

Awesome customers service! Dawn found me the perfect frames! Dr. Tim is very good! Explains everything well! Highly recommend Target Optical at Colorado Mills!