Target Optical

Recently purchased new glasses from Targer and while I love the frame, The issue is the lenses. I paid extra for the thinnest lens option, but they still came out very thick and there was no option offered to shave them down or minimize the bulk. I have glasses with the exact same prescription from EyebuyDirect and their lenses are noticeably thinner. For the price point, I expected better lens quality or at least clearer guidance on what to expect. Changing to one star due to the fact that customer service reached out to me in regards to my review and when I responded, I haven’t got a response. It’s been two weeks.

I would like to share a complaint of the very best kind about my recent eye appointment. From the moment I arrived, the entire staff was kind, professional, and genuinely welcoming. Anthony went above and beyond by taking his time to explain all of my options clearly and thoroughly. At no point did I feel any pressure to upsell—his only focus was what was truly best for my needs, which I deeply appreciated. Dr. Chris is absolutely amazing. He took the time to listen, explain, and make me feel completely comfortable, treating me not just as a patient but like part of his family. That level of care is rare and meaningful. Kim, the manager, was right there every step of the way, making sure I was completely satisfied and well taken care of. It was clear she leads by example and truly cares

I had a bad time with the company I used last year for new glasses. The manager was rude when I showed her how the new glasses were warped. She didn't care and wouldn't even try to find another or fix the pair I bought. I was a tad nervous because the company that treated me poorly was part of the same company. That said, I was ecstatic with the store at Target! On the phone, it was great, and I made an appointment. The people at Opitcal were terrific. Everyone was helpful, and they knew what they spoke. The Eye Doctor was excellent and very thorough, and spent extra time due to some changes with the new glasses. In less than 2 weeks, they called to let me know that my new glasses were ready to pick up. Literally in and out. Great experience from start to finish. Coincidentally,

My visit was for my second set of glasses from Target. My last pair was the best pair I have ever had. Frames, lenses, and perfect measurements are all 5 star. I am amazed how Target is using the latest technology for proper measurements, yet my regular eye doctor (private high-end clinic) still uses the old “look straight at me” and they mark with a grease pencil. That’s why I get my script an brought it straight to Target. My experience today was the same. Anitha provided great and efficient service. I got the frames and lenses I wanted and all at a reasonable price. Looking forward to many more years of using Target optical.

Kim, Anthony and the Optho team were truly wonderful. Mine and my hubby’s first time there and I needed new glasses. I have such terrible decision fatigue and everyone was so helpful on finding a pair of glasses that I loved and felt great in. Soo many thanks and gratitude for this team!