Sylvia Medina, OD (Medoptic PC)

I had a great experience here! They scheduled my appointment quickly, and I got my glasses on time. For the first time, I feel completely comfortable with my glasses from day one, and I absolutely love how they make me feel. The customer service was outstanding—friendly and efficient throughout the process. Highly recommend!

I had called the office multiple times and keep receiving the voicemail that they are closed so I don’t think this is their updated business hours on Google , I called on Tuesday at 3:04 pm twice left a voicemail no response as of yet .

I had an eye exam and was handed my paperwork with my prescription on it, BUT when I told the owner (or part owner) I couldn’t purchase frames at that time, he took the paperwork back. I said “oh that’s not mine?” “He said “nope it’s mines” and I left the visit with nothing. I called the office shortly after I left, asking to come right back to pick it up and was told my prescription wouldn’t be ready for at least two days. Which in itself was already odd to me. A few weeks later (as my schedule picked up), I called again and asked to have it mailed for convenience, but was told that wasn’t an option. Despite explaining that it’s my legal right to have had received my prescription, the staff said it was out of her hands and her boss would not allow it as she insisted I pick it up in pers

I have been coming to Dr Medina for years and I wont go any where else, she is a very good Doctor and gives excellent service in prescribing me exactly what I need and what works right for me. I love her expertise. I also love the staff and love every Frame I have purchased. They have good quality and good prices. They are responsible and reliable. They always have various merchandise to choice from and alot of really good name brands and fashionable styles for a fair price. You will definitely enjoy your visit and enjoy what they have to offer.

Poor customer service, rude staff and over priced eye wear. The doctor's husband is the first to get nasty and argue with customers. He says and promises one thing and then does another. They over price EVERYTHING and for some reason my glasses always break in under a year. I have changed to another office and haven't had a problem with my glasses since. Coincidence, maybe but I think they just do a poor job so people keep coming back and spend more money. I would NOT recommend this place to anyone