Sutter Urgent Care

I usually spend a minimum of five hours waiting to see a dr, pa, or nurse. My list visit was weird. Dr didn't seem to know what's ailing me, so he said explicitly three times that he was going to refer me to a specialist; I would get a call the next day. Never happened. Five stars only because Dominican ER is abysmal, and it is pretty much the only place in town on weekends, and they do have a good attitude.

Sutter Urged Care is a very professionally run clinic. From check-in to receiving care all staff are compassionate and knowledgeable. Most of the time that I have been there (more times than I care to remember) the wait times have been reasonable. Once during Covid I experienced a lengthy wait time but we must remember the whole world was crazy then. I don’t enjoy going there but it’s comforting knowing it’s there.

Best urgent care center in Santa Cruz. Extremely kind and sweet people that work there. Dr.Katherine Putz, specifically was very kind, patient, empathetic, thorough, and thoughtful. She also listened to me which was refreshing for a healthcare experience. Nurse Jennifer was incredibly kind and made me as comfortable as possible while respecting my distaste for needles. She found a gown for me to rest my arm comfortably, she offered me ice, blankets, among other thoughtful and supportive offers. Jennifer also is very gentle snd skilled in providing iv’s. (She was so kind to bring me warm towels when she noticed I was a bit cold. She was so kind and understanding I felt totally safe and comfortable with the entire team of providers I was working with, for the first time in a long time(probab

The team at the main Sutter/PAMF clinic in Santa Cruz was stellar when I visited them recently while very sick. Even though there were 8 people ahead of me, they processed us all quickly. I had 4 different staff do different kinds of tests and treatments and each one was professional, incredibly kind, and knowledgeable. Felt very well taken care of and left knowing what was wrong and having been given a helpful treatment. As I lay there for a few hours I could hear the conversations in the hallway. It was clear that this is a team of people who like working together, communicate well, and are serious about their jobs. 10/10.

I came in before 8am with strangw cheat pains. I was seen by a wonderful female doctor who listened to me and asked questions. She sent me for lab work, chest xray, and asked qwesrions. She was puzzled. She rold me that there may be other problems but she needed to eliminate the most serious one. Then we could explore orher possibilities. I went home at 2:15 pm and returned and returned at 3:30 to receive a heart monitor. She assurrd me that she would help me solve the problem of thw strange symptoms. There may be other answers. She