Summa Health Dermatology

Had my appointment for 6 months and the doctor was very comprehensive, but I don’t think I will be back. Just got an off vibe from this practice and seeing other reviews I can see why

First off it took 4 months to get in for my initial visit my first appointment was rushed. I went back in 2 weeks for a skin biopsy which was useless because I still don’t have a diagnosis. My follow-up appointment was cancelled without a call from anyone. I discovered it was cancelled by logging into MyChart to look at another issue and noticed my appointment for tomorrow the 21st was cancelled and no one bothered to call me and inform me. This is terrible service I will never go here again.

A Truly Exceptional Experience at Summa Dermatology! I cannot say enough positive things about my experience with Summa Dermatology. From the very first appointment, I knew I had found the dermatology office I could trust for both medical and cosmetic skin care. Every single aspect of my visit—from the front desk check-in to the moment I walked out the door—was professional, warm, and reassuring. Summa Dermatology is the gold standard when it comes to skin health and wellness. Welcoming, Professional Atmosphere The clinic itself is beautiful: clean, modern, and inviting without feeling overly clinical. The front desk team was friendly, efficient, and respectful of my time, which I greatly appreciated. I was seen promptly, and the staff made sure I was comfortable every step of the way. I

I called to set up a new patient appointment and, unfortunately, had a very disappointing experience with the receptionist. From the start of the call, her tone was dismissive and unwelcoming. I struggled to get a word in, and when I politely addressed her behavior, she became even more curt and continued interrupting me. It was a frustrating and disheartening interaction that left a poor first impression—enough to make me reconsider becoming a patient here. After reading through other reviews, it’s clear this isn’t an isolated experience. Many people have shared how difficult it is just to get in touch with the receptionist, let alone be treated respectfully. With so many consistent complaints, it’s astounding that nothing seems to have changed. My only regret is not getting the name of t

As a new patient, I waited about 6 months, to be expected. I got within weeks of the appointment and got a call that they were rescheduling 3 months out. Sent me a message the morning of that appointment and rescheduled 2 months out. Turns out the message they sent me was the appointment was on “Tuesday, January 24th.” I didn’t even notice that 1/24 was a Friday, not a Tuesday but I put it in my calendar and took off work. Today comes (Friday, 1/24) and I notice my appointment isn’t in my MyChart. I call and they tell me that my appointment was actually on Tuesday, 1/22 and that now I have to wait until March. I’m done. I called Apex in Hudson and they got me in same day as a new patient.