Streets of St. Charles Dental

I recently visited the Streets of Saint Charles dental office and had a very concerning experience that I feel others should be aware of. During my appointment, Mrs. House advised me that I needed a root canal and made it sound extremely urgent—almost as if my teeth were going to fall out in the near future if I didn’t go through with the procedure. It was presented as an “either this or that” situation, with little explanation and no real discussion of alternatives. I was also told the procedure could be done for free if I agreed to have it performed at a demo location about 45 minutes away from where I live in Arnold, Missouri, which immediately felt off to me. After the appointment, I went home and told my significant other about what happened. She encouraged me to get a second opinio

I was very impressed with the whole practice - from calling to schedule next day, to easy check-in, and friendly staff overall. This practice is a large, well-oiled machine. Most everyone has dental anxiety, but this place puts you at ease. Honestly, kindest and gentlest dentist I've ever seen. Also, clear and efficient billing on the spot. Highly recommend!

This is a happy, compassionate team of professionals. They take Excellent care of all my dental needs, from painless cleanings, to crowns, to customer service that exceeds expectations. I brought my 85 year old Mom (who has mobility issues) to Dr. House, and she was treated with the utmost care by all who treated her needs for deep scaling, a crown, and filling. They also provided a great referral for her painless root canal.

I was running late for appt due to work meeting but thought it would be fine as Ive sat waiting for my appt many times for more than 15 minutes. I was 12 minutes late for an end of the day appt but they wouldnt see me because it was 2 minutes after the "new" 10 minute cutoff. Amazing how its okay to waste the patients time and have them wait for them but when it comes to them waiting on us, its unacceptable. Wasted another 15 min of my time leaving work early, rushing to appt in good faith that the "running late policy" would be reciprocated. Will never go here again and dont recommend. Their time is more important than yours.

Amazing experience! As someone who usually is nervous to visit the dentist, I could not recommend this place more! Shawna was the most incredible hygienist, the woman who took my x-rays was delightful, and the dentist was very knowledgeable and kind. 10/10 reccomend!