Stratford Manor Health & Rehabilitation

I left this facility recently, and I feel it’s important to share my experience so others can make informed decisions.The environment felt consistently disorganized, with frequent changes in management and policies. This created confusion, stress, and a lack of consistency in daily care.Staffing levels were often inadequate. Many shifts felt understaffed, which made it difficult to meet residents’ needs safely and with dignity. Call lights went unanswered longer than they should, not because of lack of care, but because there simply weren’t enough hands.Basic supplies were frequently missing, including wipes and briefs, items that are fundamental to resident hygiene and comfort. No one should have to wait or suffer because of supply shortages.Communication was poor and concerns raised verb

If I could give negative stars, I would. This facility is an absolute disgrace. The staff are careless, unprofessional, and show zero respect to patients or their families. We’re here every single day, and instead of helping our loved one regain strength, they’ve made the entire experience miserable. And it’s not just us — we’ve seen other residents treated the same way, ignored and disrespected. Every visit, we end up having to micro-manage the CNAs and nurses just to get basic care done — even something as simple as cleaning her after an accident in bed. That is their job, not ours, yet we constantly feel like we’re doing it for them. And before anyone says otherwise, yes — I know exactly what CNAs deal with, and that’s what makes this neglect even more unacceptable. Do NOT trust this

This building treated me very well and appreciate the care they provided me. Much thanks to Matthew the administrator, Ben the activities director and V the unit manager. You folks are truly amazing

This nursing home has friendly staff, very talkative residents, amazing activities for the residents. Nurses, Mrs. Victoria ,Mrs. Cher, Matthew, Ben, Matt, Dave and Mrs. Laura are awesome. Thank you all for giving me a chance working with the residents.

Stratford Manor provides amazing care to their patients! I visit weekly and they are always so welcoming and professional from management staff to their care team.