Stop & Shop Pharmacy

On Saturday, October 14, 2023 I called the pharmacy and asked to speak to a manager regarding my blood pressure medication. I was out of refills and my doctor did not respond in four days. The fourth day I was getting migraines on top of not having my pressure medicine. I had the pleasure of speaking with Whitney. Hope I’m spelling it correctly. But anyways, I explained to her everything that was going on, and she took the time to pull up my information informing me that I had refills from March/ May that she can fill for me so I wouldn’t get worse waiting for the doctor’s approval. She’s helped me before with the same situation, and I just wanted to let Stop and Shop at 801 Newark Ave in Elizabeth Nj know that they really have a caring person working for them there. She could’ve just said

They made my wife waited for an hour. When my wife called up to follow up they kept passing her call to one another. Enjoying the time that they are making it harder for her. They didn't know we were there and observing them how they reacted when my spouse called. Just after I posted my review. They called so nice saying it's ready. That is after they wanted to charge my wife of $79.99 by misrepresenting it's only $7.99 if my wife didn't read what she is signing, they already got the money. Please don't go to this discriminating pharmacy and unfriendly and extremely unprofessional staff.

Went there almost ten years. Past year ever since they reshuffled new staff it’s been nothing but problems. From missing pills, to refills not being done despite me calling the night before, to having to wait over an hour in store despite me being the only person at the counter, to the overall attitude of the staff. Finally had it and went to another pharmacy nearer to my doctor’s office and was cursed out on the phone by the lead pharmacist. Worse even still was not even being notified about them starting to give out COVID vaccines despite them knowing about my medical history and me being on a notification list for it. I would not go to this place again and honestly, I don’t miss it. I’m glad I’m with a competent pharmacy now.

When I moved to a Stop and Shop pharmacy I knew right away that Union would be the best fit pharmacy for me, although Elizabeth was between work and home. I just loved all the Union pharmacists, friendly, professional, someone i could talk and ask questions, attentive they became a family, no lines, my pharmacist knew exactly my medication needs, and she was on top of it. Once they close, was very stressful for me, but I decided to continue with Stop an Shop and now moved to Elizabeth. I was just trying to call them to make sure my doctor send them my medication, that phone rang and rang when they picked up was to hang up the phone on me. I suffer from migraines I stress not to have my medication, stress is the #1 cause of my migraines, it's getting worse now. I don't receive alters when

The service is extremely unprofessional and the staff are not helpful. They are disrespectful and unfriendly. I asked them to please contact the clinic to fax them the insurance card I forgot in the doctor's office. They pretended they cannot understand my request. When I requested it again and finally they understood, they didn't call the clinic at once but waited for an hour of rush hour 12 noon lunch break. They denied the information given to them saying that they needed more information when in fact the doctor's clinic was already saying that they don't need a BIN number. Their staff are students who do not know how to say in English $79.99 but saying $7.99 so they can trick us to paying instead of waiting to get my insurance card. I understand it is not their job to get the informat