Stop & Shop Pharmacy

Julia is truly one of a kind. She goes above and beyond in ways you rarely see anymore. She remembers every patient and the little details that matter, regularly calling to check on my parents and always asking about my son. Today, she spent over an hour speaking with the doctor on my behalf just to make sure an issue was fully resolved. Her kindness, patience, and dedication mean more than I can express. Julia is a true asset to this company and the reason I continue to use this pharmacy. She doesn’t just do her job, she genuinely cares, and that makes all the difference.

Short version: Needlessly difficult & dishonest people who don't take responsibility. Almost every time, I get a text saying that they're out of stock & that they would text again when it is back in stock. Then, almost every time, they don't do that & I have to go in and ask. I sometimes wait 2 days or 20 when I forget. They then have it. LITERALLY EVERY TIME I ask the answer is "It just came in". Every. Single. Time. The last few times I've asked to speak to the manager (Julia) & she wasn't in. Today she happend to be there. Her answer was also that it just came in today (17+ days late). Her advice was that I can follow up more often. I tried to explain that I (the person with a clinical condition who is deprived of the very medication that would help me remember) have a hard time f

The prescription is usually in stock and filled pretty quickly at a reasonable price. All the pharmacist are very knowledgeable , helpful & do a fantastic job

Today I was in Stop & Shop at Ave Y. I asked the cahier Jonathan to charge for CC Aetna OTC only $13.00, I told him that the rest amount I will pay with another CC. He did transaction for full amount, but my OTC card will be charged today automatically for bill for Optimum and it has not all amount that I need to pay for Optimum. He told me to go to customer service, but they did not help me. It is not professional!!! Crazy

I started traveling 1 hour to this pharmacy to get prescriptions filled that were out of stock elsewhere. First, they are always in stock here. Second, the pharmacy staff is excellent. Today I once again made the trip here from my local Duane Reade because my prescription was out of stock. Worse, Duane Reade mistakenly ran my insurance to fill a generic version of the medication and, since it was showing as previously filled, Stop & Shop could not fill it unless DR reversed the mistake. The DR pharmacist refused to reverse the script claiming it was already reversed - she had not checked the generic, she checked only the brand name & refused to look up the generic. She hung up on me. Stop and Shop pharmacy manager Julia Rivera overheard the call, and said "They should not treat a pa