St. Luke's Family Practice- 25th Street

This out of many visits by far the worst, I never take time to go in to leave reviews because I figure who really cares what I think, but what bothered me soo much from our visit today was the doctor. Our nurse she was wonderful but as for the doctor I am still surprised of her behavior. Short details I brought my brother in, I am also his legal guardian,he fell off a bike hurt his knee and hand pretty bad. One detail I gave her is that he has speech disabilities so it takes him a while to explain himself well. Well when he's being questioned I would help him at some points and she says to me and who are you so I explained again well she kept cleaning his wounds keeps questioning him same things he would answer sometimes different words then on his back somehow ended up getting hurt too,

I really don't understand the 1 & 2 star reviews. I have never had anything but good experiences at this office. My entire family have been patients at one time or another and I always found them to be friendly and attentive. Many times, we have been saved a trip to the E.R. because they have extended hours (including the weekends) that have been a lifesaver to me. Ever have to take your kid to the emergency room because he got an ear infection or pink eye on a Sunday? It's awful and takes up the entire day. My husband had a tooth abscess once and the dentist couldn't see him. He was in agony. Redi-Care gave him antibiotics and pain meds until he could get to the dentist. I love this place and will continue to use them as my primary care physician.

Slow paced, wait time is ALWAYS over an hour. A dozen employees and yet no patients in the rooms but the wait room was filled to capacity. The doctors dont listen to you for more then 5 minutes. I brought my lil awhile ago because she had chicken pox and the doctor couldn't even diagnose her without having to take a picture and send to another doctor via text message. We're here today for a physical on my oldest. They made me come back, gave me the appointment time, sat for over an hour in the waiting room and when I was getting yp to leave, we get called back FINALLY. Been in doctor room 20 minutes, I'm thinking anotherm20 and they'll finally come in. Cant wait to leave. Calling and changing the pcp.

This place does not deserve the one star reviews it has recieved. My family has been coming here for a few years now when we need to be seen and it has always been a good experience. Yes, sometimes you have to wait, but what do you expect for a walk in service? They see patients on a first come, first serve basis. I’d rather wait and be seen here than wait hours and hours in an ER. We have always seen CRNP’s and they have been great. Once you get back there the service is very quick. Everyone has been very kind and helpful. We have been to other walk in places, such as LVHN, and they have not been as good. My husband just went today to be seen and it took less than a half hour out of our day and he’s now officially on the mend. :)

This clinic is the best clinic I've ever found. Medical staffs, nurses an doctors at this clinic are kind and efficient and you don't have to wait a long ridiculous hours to seeing a doctor for 3 minutes like some other clinics or hospitals. Also, service fees are much reasonable compared to many other bigger and well known medical facilities that may you rip you off big time.