St. Luke's Emergency Care Specialists

From the minute the ambulance showed up at the house, to the last minute at the ER room, all was a great expeditor us so far. We were transferred to the ER pediatric department, my son just had just turned 18 years old. We are a military veterans family traveling here visiting family. So my son a military brat, is already used to visiting hospitals all over the nation as we had traveled the states multiple times. This was by far the best experience we had in the Emergency Room. The entire staff was very professional and cordial. They explained all the symptoms and prescriptions/treatments fully. They offered us water, coffee and services were fast. From the ambulance staff EMT personnel to the entire ER room. As we understood it has been extremely busy week for them, yet they have been ve

The emergency room staff was not only rude, but they talked openly about my fiance in the waiting area with me sitting right there, among other patients. I've been dealing with St. lukes for years, and i got up and walked out, and we decided to go to Lehigh Valley health network instead. I've never seen such unprofessionalism in a health care setting.

I was seen in the ER last night and as usual the problem was overlooked because I am already on pain meds from a previous major accident and surgery not to mention I told them I didn't want any pain pills as I already have a pretty significant dosage. I asked if they could do something like a local anesthetic so I could try and sleep. Needless to say I am still wise awake and in tremendous pain. I wish doctors would take the time to listen to patients as I was very clear that I didn't want pills as they weren't doing anything anyway but the last time something like this happened in my other arm I was given a shot and the pain subsided almost immediately but the ER dr last night was just like mm hmm, hmm, yeah i dont know and passes me off to someone else. Wth?? I still don't know what is w