St. John Hospital And Medical Center Outpatient Laboratory

The sign on was straight and to the point. Not easy enough for SENIORS the line was getting long every time a senior had to sign in. On that note....it needs to be an AVAILABLE EMPLOYEE (HUMAN) to assist those who are not technically inclined. The world is moving too fast.....!!!

Woman at front desk(nurse,receptionist?) Extremely too happy not to help,also very short with people, then goes back to her cell phone.

Since Hendy Ford Hospital took over this hospital went from a zero to a hero. Well done.

This is the 3rd time this month that I have tried to get my labs done and this place is a mess. There appear to be more receptionists than phlebotomists. (Which is a joke because all the receptionist does is tells you to check in at the kiosk.). They are only taking back one person every 20 minutes. The waiting room is FULL and overflowing.

No body works in the records department i guess. Their phones are never able to receive phone calls.