St. James Rehabilitation & Healthcare Center

My 103 family member recently stayed at St James for 3 months. She was treated with respect and kindness. Her medical issues were addressed by experienced nurses, rehab therapists and doctors when necessary. The social activities was a highlight for her. The team at St James is attentive and knowledgeable and is concerned for the person’s overall health. The administrative staff was professional and compassionate towards our concerns In particular Cristen Wei listened and offered guidance giving us peace of mind. The place is clean and pleasant for patients and visitors I highly recommend St James.

Unfortunately, our experience at St. James was nothing but disappointing and stressful. We brought my grandmother here expecting attentive care and a supportive rehabilitation environment, but instead encountered consistent issues that made the recovery process much harder than it needed to be — both for my grandmother and for me as her primary caretaker. As a family member who visited at least once a day, every single day that my loved one was at St. James(35 days), I expected to be able to go to work and sleep at night in peace, knowing she was being properly cared for. Most days, that was not the case. To be fair, there were a few standout staff members who genuinely cared — the kind of people who treat patients like family and go above and beyond. Their compassion and dedication did no

The staff at St James Rehab is phenomenal! Everyone from reception, dietary, recreation, SW, Case Mgmt, PT/OT, nursing, nursing assistants are caring, pleasant, professionals who take the time to listen and answer all your questions. I also have to mention an experience we will always remember. My mom had a private showing of her favorite movie in her room! It was set up beautifully giving her room the feel of a movie theater.

Besides the horrible food and the old decor this rehab doesn't warn the elderly that their insurance will only cover for 20 days. After that you are on your own! They don't care if you are better They don't care where you are going They don't care if you are on a fixed income They will charge you and NOT inform until it's too late. Beware they will send you that bill and they can care less!!! They should be ashamed of themselves because they certainly don't care about their patients!!!

My granny has been here for a few months after a fall. The staff is so kind & they take such great care of her from the front desk, to the admin staff, nurses, aides and physical therapists. Granny is able to enjoy the outdoors with beautiful fountain & flowers. She enjoys most of the food and is generally comfortable in her bed & wheelchair. It's clean & beautiful inside. There is a liveliness as you walk through the halls which is significant to mention based on the experience she had at her last facility. I have learned that no matter where your loved ones are staying, you will need to advocate for them every step of the way. However, once we got granny set up, the staff was very attentive. Her #1 favorite activity at St. James is the music night with Dani. Granny was feeling pretty do