SSM Health St. Joseph Hospital - St. Charles

This hospital is truly exceptional. I had never been admitted to a hospital before, so I came in terrified and unsure of what to expect. From the moment I arrived, every part of the experience was made as comfortable as possible. While no one enjoys being in the hospital, I felt genuinely cared for by every nurse, doctor, PA, psychiatrist, and even the food staff. I arrived feeling like a complete mess and left feeling stable for the first time in a month. The food was great, too! If I ever have another emergency, this is absolutely where I’ll return. I just want all of you to know how deeply appreciated you are. Your work isn’t easy, but you truly heal and help people every day. Special shoutout to Nurses Noura, Bill, Chloe, Z, Erin, Eboni, Ciarra, and Chelsea. Also shoutout to Dr Burihan

This is the first time I have had to stay in a hospital overnight since I was a baby. I was a bit nervous. Everyone here from the Chaplain, doctors and nurses, food staff, pharmacists, and housekeeping, too, have been very kind and caring. The food here is amazing! Not what I expected hospital food to be like. I highly recommend this hospital. Keep up the great work! God Bless Y'all.

This is a no. Do yourself a favor and drive the extra 15 mins to Mercy at 270 and 40. The bedside manner will be better. The facility will be cleaner. You will get better answers than just to log into your My Chart and go see your doctor. Really? And don't use the restrooms. Neither of the two I tried were clean.

This was my first time coming to this ER and I was amazed at the outstanding care! I had no wait time at all and within 5 minutes of walking in the door they had me on an EKG to test my heart. They were very professional and kind and did every other test to see what was wrong and made me feel safe and cared for!

Dr. Schilling, the ED attending this evening exhibited gross medical negligence and misconduct in the care and treatment of my son. My child was exhibiting textbook picture symptoms of serotonin syndrome: violent tremors, excessive sweating, chest pain, and lethargy. This condition was brought on by the start of a new medication within the SNRI category. Despite giving Dr. Schilling more than enough historical and clinical information, she insisted that my son was merely having anxiety and was safe to discharge. My son was NOT reassessed. She did not listen to his heart and lungs nor complete a neurological exam. She did not wake him or assess his mental status. When her decision for discharge and diagnosis was questioned, she became arrogant, dismissive, condescending, and venomous. The