Southington Veterinary Associates

Recently my dog was having issues making a bowel movement. And had issues for a few days. We called to request to be seen as soon as possible because we were now becoming concerned and wanted to take the next steps. They had no availability for over a week. Almost 9 days to be exact. This happened early last week. By Monday my dogs health started to decline. We had an appointment Tuesday but felt she really needed to be seen. Called about 10 times and was only met with constant ringing and a voice recorded prompt to continue to hold. Luckily piper emergency vet was able to see her as soon as i was able to get her there. Unfortunately she did end up passing. But i truly feel if Southington vet took our initial concerns serious my dog may still be alive. This also is not the first bad exper

We have received nothing but exceptional care from the veterinarians at SVA. The front desk staff is always kind, courtesy, and quick to respond to a message. I have one kitty with severe allergies (to what feels like everything), one with thyroid problems, and, now, one with asthma. I'm thankful for the care they receive at SVA.

Loving loyal and caring. I read some of the other reviews. I find when one presents a problem they had, a potential solution is more appropriate then just ambushing the entire establishment. I can't figure out how to respond to those who shared their experiences, but if the experience was that bad, why not confront them. Reading some of these reviews are just hateful..not constructive. I have no right to censor because this is freedom of speech..I'm just suggesting. But WOW if any of that is reality based. Bill at the front desk is the absolute best. Bill is genuine..honest..caring and considerate. I feel relief and confident knowing he is advocating for the best patient care possible!

We have had our 3 dogs with Southington Vet for 8 years. In the beginning this facility was awesome. The last 3 years after they changed ownership things have went downhill. Doctors left. The staff at the front end are all new. Was always curious on why that happened. Well now we know. Seems all this place want to do is your basic animal maintenance. Physical, shots, nail clippings etc… Like Jiffy Lube. Every time our dogs need some extra care they always told us to call or take the dog to the ER or they’re too busy. Which is strange because there was never any vehicles in the parking lot when we would drive by. They wouldn’t even see our dog. Shameful!!! A month ago we had to bring one of our dogs to the ER. She had rash/hives and vomiting. Wasn’t that serious but better safe than sorry.

Worst Vet I have been to. My dog has had an ear infection for 7+ months (it's still ongoing), they kept prescribing different medications instead of doing a culture to find what medications the bacteria was resistant to. After months my dog had so much scar tissue in her ear, she will have issues and trouble hearing for the rest of her life. They clearly didn't look at notes based on my conversations with the tech and seemed to have misdiagnosed the type of infection after multiple visits (I can assume this based on the things the tech said, the doctor was more careful with their words saying a new bacteria was introduced right after I left). When the manager called me to discuss why I was upset they also had not read the history to know this issue had been gone on for months which shows m