Southbrook Healthcare Center

I had my brother there for 2 months because he broke his hip.i can say its very clean and great staff

Clean community, large rehab space and newly renovated/expanded - check it out for rehab or long-term care

My first impression with this place was when I called it was not good, when I tried to find a person. I was transferred to a nurses station they answered but never came back on the line I hung up, I tried to call a second time. I was NOT impressed with them. I never did get the information I needed. If it was due to HIPPA they should have had the curiosity to come back on the line. I've heard stories of the this place and he level of care, now I'm beginning to wonder if these stories are true. So sad the level of communication makes one wonder of the level of care.

I have watched this facility go downhill. New owners seem to care more about their bottom line than the residents! Short staffed, Nursing aides assigned to disproportionate number of residents. Parking lot has no security. Pitch dark at 6pm. If your Social Security etc. gets mixed up in mail, loved ones are bothered with payment demands. Right now this is not a place to send anyone for care!

My mother in law's clothing keeps coming up missing. My husband went in to her being stripped down to bra and panties complaining about being cold. They keep moving her but not her clothing. She had a weeks worth of clothing and now is down to 2 robes and two sets of sweat outfits which we had to recently buy for her. The first robe we bought her was lost for 2 weeks. We had to ask every time we came in until they finally found it.