Soundview Medical Associates, LLC

I've been a patient since they opened (12 years ago?) and generally have been very happy with the care I've received. Dr. Bookas is a great guy and has always been kind and compassionate. His nurse/assistant Rosa has no equal! She has never failed to help me figure out issues or refill prescriptions ALWAYS in just a few hours or less! She is amazing and I personally thank her and Dr. Bookas as often as I can. Since his appointments fill up fast I've also seen some PAs and they have been great too. The front desk is a whole different story though. They seem to be in their own little universe and talking to them seems like an inconvenience for them. When I arrived for my yearly physical, I was asked by the woman at the front desk if I was going to talk to the doctor about anything in partic

To start off, I understand the front office (schedulers and people that handle phone calls, nurses) do what they can. This practice is so big that everybody is spread too thing and don’t provide quality healthcare. What I mean is YOU have to be on top for them to give you results for tests. It took me three weeks to take SIBO result which was positive and I had to call them. My primary care doctor did not want to do further thyroid screening since my TSH level was fine, but I went to a second opinion and was done further screening and it does look like I’ m border line with Hashimotos. Doctors here are unqualified .

The doctors and nurses are amazing. As is front desk! All except for Tracey who schedules for Dr Addleman. TRACEY is TERRIBLE. She does not return calls. Constantly ignores requests to schedule procedures and follow ups. Is always “at lunch” no matter what time of day you call. Soundview please do something about her!

I've been a patient here for over 10yrs and since the move to Wilton there has been a huge decline in professionalism, communication and if you need to speak to your doctor DO NOT use "My Chart" your concerns are left there with cobwebs growing. Steer clear of this group, you are not a person, just a number and a survey for the higher ups to keep funding this facility.

Steer clear of this practice. Had a 9:15 appointment for a physical. Two hours later I was still siting on exam table feet dangling in a johnny coat. Nurse didn’t care if I stayed or left. Decided to leave and woman at reception ( the only person who seemed to care) went and found Doctor. He did literally a 5 minute exam and took no history. Claimed he reviewed my chart, which is a joke as my last physical was more than 10 years earlier with Dr. Lipira who has since passed away. Waited 5 weeks after blood work to finally receive a call to review results but it wasn’t the Doctor who called me, it was his very rude nurse because “the Doctor was away”. Will find another doctor and get my records transferred as soon as I can. This group is really horrid. Btw I also spoke to the practice manage